Job description
Role Overview
Hotel Cleanliness Team Leader at Marriott International. This position is responsible for leading housekeeping operations and maintaining the appearance and cleanliness of the entire hotel while creating a memorable guest experience.
Role Purpose
To build an experience that is memorable and unique by leading Guest Environment Experts in maintaining the appearance and cleanliness of the whole hotel, empowering staff to deliver exceptional guest requests, manage cleaning operations, and ensure spaces contribute to a great guest experience.
Key Responsibilities
Guest Environment & Operations
- Deliver guest requests and ensure responsive service to guest needs.
- Stock and manage housekeeping carts.
- Clean guest rooms and public spaces.
- Move about assigned space and take a hands-on approach to work as needed.
- Perform other similar housekeeping responsibilities as required.
Safety, Standards & Compliance
- Ensure a safe workplace for all team members.
- Follow company policies and procedures.
- Maintain confidentiality.
- Uphold quality standards in all housekeeping functions.
- Maintain professional uniform, personal appearance, and communications.
Skills & Competencies
- Physical capability to stand, sit, or walk for extended periods.
- Ability to move, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance.
- Hands-on work approach and attention to detail.
- Guest service orientation and problem-solving skills.
Additional Information
Marriott International is an equal opportunity employer committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. The company actively fosters an environment where the unique backgrounds of associates are valued and celebrated.