Job description
Role Overview
Hotel Cleanliness Expert at Marriott, Courtyard brand. Location not specified in posting.
Company Overview
Courtyard is part of Marriott International's portfolio of brands. The brand was created to serve the needs of travelers everywhere, specifically inspired by designing the first hotel built for business travelers. Courtyard empowers guests regardless of the purpose of their trip and is committed to being an equal opportunity employer that values the unique backgrounds and experiences of all associates.
Role Purpose
Guest Environment Experts maintain the appearance and cleanliness of the entire hotel and create memorable, unique experiences for guests. The role goes beyond providing a clean room and freshly made bed to ensure all spaces within the hotel help deliver a great guest experience.
Key Responsibilities
Guest Environment Services
- Deliver guest requests promptly and professionally.
- Clean and maintain guest rooms to quality standards.
- Clean and maintain public spaces throughout the hotel.
- Stock housekeeping carts with necessary supplies and linens.
- Move about assigned spaces with empowerment to address needs as they arise.
Standards & Safety
- Maintain a safe workplace for yourself and colleagues.
- Follow all company policies and procedures.
- Uphold quality standards consistently.
- Maintain professional appearance, uniform, and communications.
- Maintain confidentiality in all interactions.
- Perform other reasonable job duties as requested.
Additional Information
- Physical demands: Extended periods on feet; standing, sitting, or walking for prolonged time; hands-on work involving moving, lifting, carrying, pushing, pulling, and placing objects weighing up to 50 pounds without assistance.
- Equal opportunity employer: Marriott International is committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.