Hostess

Role Overview

Hostess at Marriott. This position is a Guest Service Expert role focused on delivering memorable dining experiences through attentive service and operational support.

Role Purpose

To create a memorable and unique dining experience for guests by taking initiative across a wide range of service activities, ensuring every interaction contributes to an exceptional meal experience rather than a transactional encounter.

Key Responsibilities

Guest Service & Experience

• Deliver a wide range of services to ensure guests enjoy their meal.
• Interact with and serve guests throughout their dining experience.
• Communicate with the kitchen to coordinate service delivery.

Operations & Setup

• Set tables according to standards.
• Clean work areas and supplies to maintain a professional environment.

Workplace Standards

• Create a safe workplace through adherence to protocols and procedures.
• Follow company policies and procedures consistently.
• Uphold quality standards in all duties.
• Maintain professional uniform, personal appearance, and communications.
• Perform other reasonable job duties as requested.

Qualifications & Experience

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: Less than 1 year related work experience preferred.
• Supervisory Experience: None required.
• License or Certification: None required.

Additional Information

• Physical demands: Stand, sit, or walk for extended periods; move over sloping, uneven, or slippery surfaces.
• Manual handling: Move, lift, carry, push, pull, and place objects weighing 25 pounds or less without assistance and 50 pounds with assistance; reach overhead and below the knees; perform bending, twisting, pulling, and stooping motions.
• Visual requirements: Read and visually verify menu information.
• Marriott International is an equal opportunity employer committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.