Healthcare Quality Control, Officer

Role Overview

Healthcare Quality Control Officer at Tamer Group. This role ensures compliance with quality standards across incoming shipments, storage conditions, temperature monitoring, and vehicle logistics throughout the organization's supply chain operations.

Role Purpose

To safeguard product quality and regulatory compliance by monitoring temperature conditions, inspecting shipments, maintaining quality records, and coordinating with internal and external stakeholders to ensure all goods meet established quality standards throughout receipt, storage, and distribution.

Key Responsibilities

Incoming Shipment Inspection

• Inspect all incoming shipments to ensure they meet quality standards as outlined in the receiving checklist.
• Download receiving temperature data loggers and send to the supplier, then follow up until results are received.
• Update the status of received shipments in the tracking file for reference when products are released in the quality release system.

Vehicle & Transportation Compliance

• Check that vehicles and trucks used for loading goods to customers comply with quality requirements.
• Provide and set up necessary temperature reading devices for each trip according to shipment requirements.
• Daily check the effectiveness of the company's vehicle tracking devices.

Temperature Monitoring & Control

• Monitor temperature readings for all trips from warehouses across the kingdom through the special monitoring system for carriers and company-owned vehicles.
• Ensure goods are sent under appropriate storage conditions before loading into vehicles and during the journey.
• Monitor the temperature of all company warehouses, downloading readings monthly and taking necessary action when deviations from required temperature occur.
• Conduct and report temperature validations of warehouses and vehicles based on the approved annual plan.

Quality Assurance & Reporting

• Report any temperature excursion, damage in shipment, or deviations in requirements to the Quality Assurance Specialist.
• Maintain all temperature records properly for each shipment, both inbound and outbound.
• Communicate with concerned personnel in case of temperature deviations from required standards.

Regulatory Compliance & Hold Management

• Ensure all shipments that SFDA or vendors request to hold are reserved in the system and in the quarantine area.

General Operations

• Undertake any other duties or assignments as required from time to time by management.

Qualifications & Experience

• High school diploma or equivalent (minimum).
• 1 to 3 years of relevant experience preferred.
• Familiarity with warehouse operations.
• Basic knowledge of quality practices.
• Understanding of quality standards and good distribution practice.

Additional Information

Internal Communication & Work Relationships

• Supply Chain Department
• Regulatory Affairs Department
• Central Business Development Department

External Communication & Work Relationships

• Transportation companies
• Vendors