Head Waiter / Head Waitress - Nightlife

Role Overview

Head Waiter / Head Waitress - Nightlife at Fundamental Hospitality, Adaline, Dubai.

Role Purpose

Lead the service team and deliver an exceptional guest experience while ensuring that all aspects of service reflect the venue's elevated standards throughout each shift.

Key Responsibilities

Service Leadership & Operations

• Lead and support the service team throughout the shift, ensuring smooth and efficient operations.
• Oversee the service of an assigned section and ensure consistently high standards.
• Assist management with maintaining the energy and service standards of the venue throughout the evening.

Guest Experience

• Welcome and engage with guests, creating a warm and memorable experience.
• Anticipate guest needs and handle requests or concerns with professionalism and discretion.
• Coordinate closely with the Management and Reception teams to ensure smooth guest flow and table management.

Standards & Compliance

• Ensure all service standards, procedures, and presentation guidelines are consistently followed.
• Maintain strong knowledge of the menu, beverages, and current promotions.

Team Development

• Support the training and development of Waiters and other service team members.

Additional Information

• Competitive salary
• Work visa and medical insurance provided
• 30 days paid annual leave
• 2 days off weekly
• Meals on duty
• Employee discounts across Fundamental Hospitality venues
• Joining flight ticket for international applicants, plus return tickets to home country annually or biennially depending on position
• Opportunities for growth, learning and development within the company