Head of Aircraft Technical Services

Role Overview

Head of Aircraft Technical Services at Airbus Defense and Space. This is a fixed-term professional-level position within Airbus Helicopters Arabia for Aircraft Maintenance, focused on Customer Engineering, Technical Support and Services.

Role Purpose

Lead a world-class team dedicated to providing technical expertise, precision data, and digital services to global aviation partners. Ensure the safety, reliability, and efficiency of aircraft operations for customers worldwide through data-driven solutions and unparalleled maintenance support.

Key Responsibilities

Global Technical Assistance

• Direct the delivery of worldwide technical support and expert consultation to resolve complex operational challenges.

Maintenance, Repair and Overhaul

• Lead Aircraft Maintenance, Repair, and Overhaul (MRO) strategies to maximize fleet uptime and operational readiness.

Technical Data & Compliance

• Supervise the authoring and distribution of Technical Data and Service Bulletins, ensuring full regulatory compliance.

Digital Innovation

• Drive the development of data-driven digital services and maintenance engineering tools to modernize traditional workflows.

Governance & Quality

• Implement and maintain a unified governance framework to ensure all services are delivered with consistent quality and rigorous adherence to international aviation standards.
• Set new industry benchmarks for aircraft safety and quality.
• Champion innovative technologies that enhance operational performance.
• Foster a culture of excellence that makes your organization the preferred technical partner in the global aerospace sector.

Qualifications & Experience

• Deep technical knowledge of aircraft systems, maintenance engineering, and MRO lifecycles.
• Proven experience managing multidisciplinary technical teams on a global scale.
• Strong understanding of aviation authority requirements (e.g., GACA, EASA) and compliance governance.

Skills & Competencies

• Proficiency in using data-driven insights and digital tools to improve aircraft reliability.
• Analytical mindset with ability to balance immediate technical support needs with long-term transformation goals.
• Visionary thinking and strategic vision-setting capability.

Additional Information

• Employment Type: Fixed term.
• Flexible working arrangements are supported wherever possible to stimulate innovative thinking.
• Commitment to act with integrity and awareness of compliance risks is essential, as this forms the foundation for the company's success, reputation and sustainable growth.
• Airbus is committed to achieving workforce diversity and creating an inclusive working environment, welcoming applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.