Head Housekeeper

Role Overview

Head Housekeeper at White Spot Facilities Management, Dubai, UAE. Full-time, live-in position overseeing housekeeping operations at a prestigious UHNWI private villa.

Role Purpose

Oversee the complete housekeeping operation of a luxury private residence, supervise domestic staff, and support the smooth running of the household including family arrangements, events and international travel.

Key Responsibilities

Operations & Standards

• Oversee daily housekeeping operations and maintain exceptional standards of cleanliness, presentation and service.
• Coordinate household inventories, supplies, maintenance, repairs and appointments.

Staff Management

• Supervise, coordinate and support housemaids, nannies and other domestic staff, including schedules, duties and performance.

Household Support

• Support the family with day-to-day household requirements, including children's meals, schedules and activities when required.
• Coordinate with the Chef regarding meal planning, dietary requirements and service standards.

Stakeholder Management

• Act as a key point of contact between household staff, vendors, contractors and external service providers.
• Coordinate with the Chef and other service providers during family travel.

Events & Travel

• Assist with international travel, including packing, unpacking, hotel and restaurant bookings, and household preparations.
• Assist with private dinners, family gatherings and special occasions.

Governance

• Support household safety procedures and maintain the highest standards of discretion and confidentiality.

Qualifications & Experience

• Proven experience as a Head Housekeeper, Executive Housekeeper or Housekeeping Manager.
• Experience in a 5-star luxury hotel is a must; UHNWI private household, luxury villa or private estate experience highly valued.
• Strong experience supervising domestic staff.
• Experience with children and family-related logistics.
• International travel experience with a private family is an advantage.

Skills & Competencies

• Fluent English, both written and spoken.
• Excellent organisational, leadership and communication skills.
• Professional, discreet, proactive and highly detail oriented.
• Ability to travel internationally with the family; valid US, UK and/or Schengen visas are advantageous.

Additional Information

• Private live-in accommodation and duty meals provided.
• Medical insurance.
• Visa and work permit sponsorship.
• Competitive salary, commensurate with experience.
• Annual travel allowance.
• 30 days annual leave upon completion of one year.
• International travel with the family.
• Long-term opportunity within a prestigious private household.