Group, Conference and Events Sales Executive/Agent

Role Overview

Group, Conference and Events Sales Executive at Hilton. This role is based at a Hilton hotel property and focuses on driving revenue through group, conference, and events bookings.

Role Purpose

Secure group, conference, and events bookings to meet sales targets and maximize revenue while delivering memorable guest experiences that embody Hilton's hospitality values.

Key Responsibilities

Sales & Revenue Generation

• Convert incoming group and event enquiries into bookings to meet sales targets and maximize revenue.
• Identify opportunities to upsell services and increase conversion rates through consistent, high-quality sales tactics.
• Build strong client relationships by engaging with customers to understand their needs, foster loyalty, and generate repeat and expanded business.

Operations & Event Management

• Manage the events calendar to support optimal yield and space utilization.
• Arrange and conduct hotel show rounds to showcase spaces and services in alignment with client expectations.
• Ensure accurate administration and smooth handover of booked events for successful on-property delivery.

Marketing & Promotion

• Participate in promotional activities to increase visibility and drive group, conference, and events business.

Additional Information

• Hilton is committed to creating an award-winning workplace culture recognized repeatedly on the World's Best Workplaces list by Great Place to Work and Fortune.
• The company has welcomed more than 3 billion guests worldwide and operates a suite of world-class brands.