Group, Conference and Events Sales Executive

Role Overview

Group, Conference and Events Sales Executive at Hilton, responsible for securing group and conference bookings and delivering memorable hospitality experiences.

Role Purpose

Drive revenue by converting group and event enquiries into bookings, managing client relationships, and optimizing space utilization across the hotel's events calendar while ensuring seamless event execution.

Key Responsibilities

Sales & Revenue

• Convert leads into bookings by responding to and converting incoming group and event enquiries to meet sales targets and maximize revenue.
• Drive upselling and conversion by identifying opportunities to upsell services and increase conversion rates through consistent, high-quality sales tactics.
• Support hotel promotions by participating in promotional activities to increase visibility and drive GCE business.

Operations & Execution

• Optimize event scheduling by managing the events calendar to support optimal yield and space utilization.
• Lead impactful site visits by arranging and conducting hotel show rounds to showcase spaces and services in alignment with client expectations.
• Support seamless event execution by ensuring accurate administration and smooth handover of booked events for successful on-property delivery.

Stakeholder Management

• Build strong client relationships by engaging with customers to understand their needs, foster loyalty, and generate repeat and expanded business.

Additional Information

Exceptional Hospitality Starts with You. When you join the Hotels team, you'll brighten guests' days by spreading the light and warmth of hospitality. Success at Hilton is defined by a passion for hospitality, acting with integrity, inspiring others through leadership, believing that teamwork drives the best outcomes, maintaining a sense of ownership and accountability, and focusing on the Now with urgency and discipline in every moment.