Graphic Designer

Role Overview

Graphic Designer at Marriott International. This role is based at a Marriott property and is responsible for designing and producing marketing materials to drive hotel revenue.

Role Purpose

Design and produce marketing materials including advertisements, collateral, signage, flash pieces, electronic brochures and presentations to drive hotel revenue.

Key Responsibilities

Graphic Design Operations

• Develop various forms of creative design, computer graphics, production layout and marketing support.
• Create and revise print and multimedia collateral to reflect the current brand look.
• Manage the look and feel, concept, visual development and final execution of all design directions.
• Partner with Marketing managers and related operational departments as part of a project team providing design, conceptualization and solutions pertaining to deliverables.
• Maintain familiarity with customer demographics and develop an appropriate look and feel for all promotion and event-related collateral.
• Monitor the progress of all projects and provide continuous communication to the Marketing and Project team regarding ongoing projects and status updates.
• Execute various aspects of production including scanning, digital retouching, image editing, special effects, file manipulation and layout.
• Troubleshoot digital production issues as needed.
• Maintain project files and archives.

Support & Stakeholder Management

• Provide support for escalated support needs via telephone and email and ensure proper resolution of each, including direct contact with stakeholders when necessary.
• Respond to and handle problems and complaints.

Reporting & Communication

• Manage the communication of trends via prepared reports to the appropriate personnel, as well as corporate headquarters and other service centers.
• Perform other reasonable requests by management which the associate is capable of performing.

Qualifications & Experience

• High school diploma or GED with 5 years of experience in customer service, call center operations, or a related professional area.

OR

• Associate's or Bachelor's degree in Computer Graphics or a related field; 3 years of experience in Computer Graphics or a related professional area.

Additional Information

Marriott International is an equal opportunity employer committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.