Government Relations Officer (GRO)

Role Overview

Government Relations Officer (GRO) at Matar Al Baqmi Holding Company. This role manages all official interactions between the company and government authorities in Saudi Arabia.

Role Purpose

The Government Relations Officer is responsible for managing all official interactions between the company and government authorities. The role ensures compliance with Saudi labor laws, immigration regulations, and other governmental requirements while facilitating smooth processing of employee and company-related documents.

Key Responsibilities

Document and Visa Management

• Handle all government-related processes including visas, Iqamas, renewals, transfers, and exit/re-entry permits.
• Prepare and submit official documents, letters, and applications to government entities as required.
• Monitor and track expiration dates for employee documents (Iqamas, passports, licenses, etc.) and ensure timely renewal.
• Keep accurate records of all government transactions and related documentation.

Compliance and Regulatory Management

• Ensure compliance with Saudi Labor Law, GOSI, and other applicable regulations.
• Provide advice and updates to management regarding changes in government regulations and procedures.

Stakeholder Relations

• Maintain strong relationships with relevant ministries, government offices, and regulatory authorities.

Employee Support

• Support new employees on boarding by coordinating medical tests, fingerprinting, and other government formalities.

License and Corporate Documentation

• Assist in company license renewals, CR (Commercial Registration), Municipality, Civil Defense, and Chamber of Commerce certificates.

General Administration

• Perform other administrative and government-related tasks assigned by management.

Qualifications & Experience

• Bachelor's degree in business administration, HR, or related field (preferred).
• 2–4 years of experience in a Government Relations Officer role or similar role in Saudi Arabia.
• Strong knowledge of Saudi labor laws, visa processes, and government portals (Qiwa, Muqeem, Absher, GOSI, Mudad, etc.).

Skills & Competencies

• Excellent communication skills in Arabic and English.
• Strong organizational skills with attention to detail.
• Ability to work under pressure and handle multiple tasks.
• Strong interpersonal and networking skills.
• Problem-solving and negotiation skills.
• Ability to manage deadlines and priorities.
• Proactive and service-oriented attitude.
• Confidentiality and professionalism.

Additional Information

• Valid Saudi driving license required.