Golf Professional

Role Overview

Golf Professional (Instructor, PGA) at Viya, part of wasl Hospitality & Leisure, based in the UAE.

Company Overview

Viya is the UAE's leading golf and hospitality management group, operating a portfolio of championship golf courses, award-winning restaurants, premium leisure and recreation facilities, innovative entertainment concepts, and digital platforms. The group includes Emirates Golf Club, Dubai Creek Golf & Yacht Club, Jumeirah Golf Estates, Yas Links Abu Dhabi, Saadiyat Beach Golf Club, Yas Acres Golf & Country Club, Topgolf Dubai, Tiger Strikes, and recreation brands such as Viya Fit and Viya Padel. Operations are underpinned by the Viya App, a loyalty-driven platform that integrates bookings, rewards, and spendable benefits across the portfolio. Viya is recognised as a guardian of golfing heritage and a leader in modern hospitality, dedicated to innovation, sustainability, and excellence.

Role Purpose

Redefine how people learn to play golf by leveraging fun and interactive technology. Help students develop and practice the fundamentals of their golf swing in a low-pressure environment, improving guest performance across all ability levels.

Key Responsibilities

Instruction & Coaching

• Deliver first-class teaching service to all types of guests across a wide range of clientele.
• Provide individual and semi-private lessons.
• Work with juniors to avid golfers to deliver appropriate lessons tailored to ability level.
• Utilize swing analysis technology (if available), learning theories, and integrate teaching aids.
• Schedule and execute guest lessons.
• Manage and maintain a coaching diary.

Facility Operations

• Walk the Tee Line on all levels during peak times when not engaged in golf instruction.
• Assist with club repair and general maintenance of golf equipment.
• Demonstrate awareness of Topgolf Mission, Vision and Core Values, applying the 4 Service Targets throughout serving internal and external customers.

Programs & Events

• Assist in execution of leagues, tournaments and player development series.
• Assist in management and execution of summer camps, including Topgolf Academy.
• Run leagues, member events and other tournaments on the Teeline.
• Provide support to Senior Academy Leadership for league setup and all aspects of hosting, including marketing, sales and execution.
• Help with events such as game explanations, hosting and lessons.
• Work with the events team to promote lessons at events.

Growth & Outreach

• Grow the golf services platform at the venue through marketing and community outreach.
• Assist with program marketing and community outreach.

Quality & Compliance

• Demonstrate awareness of Dubai Golf Mission, Vision and Values.
• Apply the 4 Service Steps throughout serving internal and external customers.
• Read, understand and comply with all applicable Information Security Policies and Procedures of wasl DG.
• Cooperate, coordinate and share information with Internal and External Audit teams as appropriate and applicable.
• Attend Information Security Awareness sessions conducted by the wasl IT Department.
• Report all Information Security breaches, events, weaknesses and incidents (actual or suspected breaches) immediately to the IT Service Desk.

Additional Duties

• Represent the department or group in various committees, including the Staff Committee, Green Theme (environmental), Food Committee, Sport Committee or projects.
• Participate in extra activities contributing towards individual and organizational growth as part of the Club's continuous improvement efforts.
• Undertake training as a Fire Marshall or First Aider as requested.

Qualifications & Experience

• PGA certification required.

Skills & Competencies

• Golf swing analysis and instruction.
• Ability to work with diverse age groups and ability levels.
• Coaching diary management.
• Event hosting and coordination.
• Marketing and community outreach.
• Equipment maintenance and repair.
• Fire Marshal or First Aider certification (if trained).

Additional Information

• Reports to: Operations Manager and Academy Services Manager.
• Department: Academy.
• Supervises: Not applicable.
• Viya is a multicultural workforce representing over 80 nationalities, including both Emiratis and expatriates, fostering a culture built on teamwork, passion, and excellence.