Job description
Role Overview
General Manager - Lebanese Restaurant at Wynn Al Marjan Island, located on Al Marjan Island in Ras Al Khaimah, UAE, opening in 2027.
Company Overview
Wynn Al Marjan Island will be the first integrated resort in the UAE, set to open in 2027, located 50 miles from Dubai International Airport in Ras Al Khaimah. The resort will feature 1,530 rooms and suites, 22 restaurants, lounges, and bars, a theater, and a beach club. Additional amenities include multiple swimming and wading pools, water features, a five-star spa, a salon, a shopping promenade, and a celebrations and events center.
Role Purpose
Lead all operational, culinary, service, and financial aspects of a Lebanese restaurant within a five-star integrated resort, ensuring flawless execution of service standards, guest engagement, brand positioning, and profitability while building a performance-driven culture.
Key Responsibilities
Operations & Service
- Lead all aspects of restaurant operations, including service, culinary, people, and financial performance.
- Ensure the flawless execution of service standards, guest engagement, and brand positioning.
- Ensure all service and food quality standards are consistently met.
- Supervise scheduling, training, and POS system operations.
- Manage inventory, equipment, and resources effectively.
- Monitor daily performance and implement improvements where needed.
Financial Performance
- Drive top-line revenue while controlling costs, labour productivity, and maximizing profitability.
- Prepare and present regular operational and financial reports.
- Analyse guest feedback, operational KPIs, and financial metrics to identify opportunities and drive continuous improvement.
Leadership & Development
- Lead, coach, and develop department heads and team members to build a performance-driven culture.
- Coach, motivate, and evaluate team members on a regular basis throughout the calendar year.
Culinary & Menu Strategy
- Collaborate with culinary and bar leaders on menu development, promotions, and guest personalization.
Compliance & Standards
- Ensure full compliance with health, safety, licensing, and hygiene regulations.
- Uphold the highest standards of integrity, professionalism, and guest confidentiality.
Guest Experience
- Provide personalized service to VIP guests and regular patrons.
Qualifications & Experience
- 3-4 years' experience in a similar position in a fine dining restaurant with an average of at least 50 covers per day.
- Candidates with 2 star and 3-4 hat Gault Millau restaurants will be preferred.
- Secondary school diploma or above; bachelor's degree in hospitality management an advantage.
- International experience in trendsetting places such as Tokyo, London, Paris, New York, Hong Kong, Australia, Singapore, and Shanghai is a great advantage.
Skills & Competencies
- Excellent product knowledge of fine dining cuisine specific to the type of restaurant and budgeting.
- Proficient in MS Office and POS software.
- Excellent leadership, management, and supervisory abilities.
- Customer service orientated with excellent communication and good interpersonal skills.
- Passion and knowledge for service, food, and wine with Sommelier certification an advantage.
- WSET 2 qualification.
Additional Information
- Salary paid in Dirhams (AED), the local currency of the UAE.
- Excellent leave policy.
- Healthcare package and life insurance.
- Incentive programs and other employee benefits.