Freelance Luxury Brand Evaluator - Saudi Nationals

Role Overview

Freelance Luxury Brand Evaluator for CXG, a global customer experience agency. This role is open to Saudi nationals only.

Company Overview

CXG is a global customer experience agency servicing premium and luxury brands. The company operates a network of 170+ customer experience experts across 70 countries, helping brands evaluate the experiences they deliver and develop programs that support strong experience and business culture. CXG helps brands reach profitable growth by turning transactional moments into relationships and emotional experiences.

Role Purpose

Conduct discreet evaluations of luxury retail experiences across assigned premium and luxury brands, and provide detailed feedback to help brands understand and improve their customer experience delivery.

Key Responsibilities

Evaluation & Feedback

• Conduct discreet evaluations of assigned luxury stores and brand experiences
• Evaluate luxury retail experiences across markets including cosmetics, fashion, jewelry, watches, and cars
• Share detailed opinions and feedback about experiences in assigned luxury stores
• Provide advocacy for service excellence

Qualifications & Experience

• Saudi national (required)
• Passion for luxury retail and customer experience
• Experience as a premium or luxury brand shopper or fan

Skills & Competencies

• Keen attention to detail
• Strong organizational skills
• Punctuality and reliability