Job description
Role Overview
Freelance Luxury Brand Evaluator & Assessor with CXG, a global customer experience agency. This role is open to Saudi Nationals.
Company Overview
CXG is a global customer experience agency servicing premium and luxury brands. The company helps brands reach profitable growth by turning transactional moments into relationships and emotional experiences. CXG operates a network of 170+ customer experience experts across 70 countries and helps brands evaluate the experiences they deliver and develop programs that support strong experience and business culture.
Role Purpose
Conduct discreet evaluations of luxury brand retail experiences and provide detailed feedback to help brands understand and improve their customer experience delivery.
Key Responsibilities
Store Evaluation
- Conduct discreet evaluations of assigned luxury stores across markets including cosmetics, fashion, jewelry, watches, and cars.
- Share detailed opinions and observations about your experience in assigned luxury stores.
- Provide feedback on the luxury retail experience.
Qualifications & Experience
- Saudi National.
Skills & Competencies
- Keen attention to detail.
- Passion for luxury retail and customer experience.
- Punctual and organized.