Job description
Role Overview
Food & Beverage Hostess at Anantara Downtown Dubai, a global luxury hotel and resort brand rooted in Thai culture.
Company Overview
Anantara Hotels & Resorts is a global luxury hotel and resort brand founded in 2001 in Thailand. The brand is rooted in Thai culture with an intrinsic sense of authentic hospitality, inspired by the Sanskrit word meaning 'without end'. The company operates across captivating locales worldwide, from pristine beaches and private islands to ancient sites and vibrant metropolises.
Role Purpose
Support the overall Food & Beverage operation of the hotel to maximize guest satisfaction, team member performance, and business results.
Key Responsibilities
Guest Interaction & Reservations
- Promote and ensure guest satisfaction through all interactions.
- Take reservations via phone and email.
- Greet guests and accompany them to their table.
- Monitor table rotation.
Qualifications & Experience
- Previous experience in Food & Beverage or restaurant operation.
- Experience working in a luxury hotel chain.
- LQA Standards knowledge.
- Eye for detail to achieve operational excellence.
Skills & Competencies
- Excellent guest service skills.
- Strong guest interaction skills.
- Excellent English skills.