Food & Beverage Captain (Arabic Speaker)

Role Overview

Food & Beverage Captain (Arabic Speaker) at Marriott.

Role Purpose

Coordinate food and beverage service delivery during banquets and restaurant functions, managing guest experience, kitchen communication, billing, and room preparation to ensure service standards are met.

Key Responsibilities

Service Coordination

• Communicate service needs to chefs and stewards throughout functions.
• Set tables according to type of event and service standards.
• Ensure banquet rooms, restaurants, and coffee breaks are ready for service.
• Ensure proper centerpieces are displayed on every table.

Quality Assurance

• Inspect the cleanliness and presentation of all china, glass, and silver prior to use.
• Ensure adherence to quality expectations and standards.
• Check in with guests to ensure satisfaction.
• Maintain cleanliness of work areas throughout the day.

Guest Communication

• Welcome and acknowledge all guests according to company standards.
• Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen.
• Speak with others using clear and professional language.
• Answer telephones using appropriate etiquette.
• Listen and respond appropriately to the concerns of other employees.

Billing & Administrative

• Total charges for group functions.
• Prepare and present checks to group contacts for payment.

Workplace Standards

• Follow all company and safety and security policies and procedures.
• Report accidents, injuries, and unsafe work conditions to manager.
• Complete safety training and certifications.
• Ensure uniform and personal appearance are clean and professional.
• Maintain confidentiality of proprietary information.
• Protect company assets.
• Develop and maintain positive working relationships with others.
• Support team to reach common goals.

Qualifications & Experience

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: At least 2 years of related work experience.
• Supervisory Experience: At least 1 year of supervisory experience.

Skills & Competencies

• Arabic language proficiency.
• Clear and professional communication.
• Ability to move, lift, carry, push, pull, and place objects weighing 25 pounds or less without assistance.
• Ability to stand, sit, or walk for an extended period of time.

Additional Information

Marriott International is committed to being an equal opportunity employer, welcoming all and providing access to opportunity. The company actively fosters an environment where the unique backgrounds of associates are valued and celebrated, and maintains non-discrimination on any protected basis including disability, veteran status, or other basis protected by applicable law.