Food and Beverage Supervisor

Role Overview

Food and Beverage Supervisor at Hilton. This role oversees the seamless execution of daily banquet operations and delivers memorable experiences for every guest.

Role Purpose

Supervise and execute food and beverage events and operations across hotel outlets while leading and developing the F&B team. Ensure flawless event setup, execution, and breakdown while maintaining compliance with health, safety, sanitation, and alcohol awareness regulations.

Key Responsibilities

Guest Experience

• Bring an upbeat and friendly attitude to all guest interactions.
• Proactively identify opportunities to make guest experiences special.

Event Execution

• Plan, organize, and execute various events within F&B outlets, including breakfasts, coffee breaks, luncheons, dinners, cocktail receptions, and galas.
• Oversee the setup of function rooms, ensuring linens, silverware, glassware, and chinaware are arranged according to event specifications and quality standards.
• Ensure function rooms are properly broken down and all equipment is stored correctly for the next event.

Team Management

• Oversee F&B team, including scheduling, supervision, coaching, and recognition.

Stakeholder Communication

• Communicate event specifications, procedures, and updates to relevant teams in Food and Beverage.

Compliance & Standards

• Maintain compliance with health, safety, sanitation, and alcohol awareness regulations.
• Ensure the highest standards of guest and team member wellbeing.

Skills & Competencies

• Passion for hospitality and delivering exceptional guest experiences.
• Integrity and accountability.
• Leadership and ability to inspire others.
• Teamwork and collaborative mindset.
• Sense of ownership.
• Attention to detail and focus on execution.