Job description
Role Overview
Food and Beverage Supervisor at Hilton. This role oversees the seamless execution of daily banquet operations and delivers memorable guest experiences through exceptional hospitality.
Role Purpose
You will plan, organize, and execute various events within Food and Beverage outlets while supervising team performance and ensuring flawless event delivery that exceeds guest expectations.
Key Responsibilities
Guest Experience
- Bring an upbeat and friendly attitude to all guest interactions.
- Proactively identify ways to make guest experiences special and memorable.
Event Execution
- Plan, organize, and execute various events within F&B outlets, including breakfasts, coffee breaks, luncheons, dinners, cocktail receptions, and galas.
- Supervise the execution of events to ensure seamless operations.
- Ensure function rooms are properly set up with linens, silverware, glassware, and chinaware arranged according to event specifications and quality standards.
- Oversee event breakdown and ensure all equipment is stored correctly for the next event.
Stakeholder Collaboration
- Communicate event specifications, procedures, and updates to relevant teams in Food and Beverage.
Team Management
- Oversee the F&B team, including scheduling, supervision, coaching, and recognition.
Compliance & Standards
- Maintain compliance with health, safety, sanitation, and alcohol awareness regulations.
- Ensure the highest standards of guest and team member wellbeing.
Additional Information
Hilton values include a passion for hospitality, integrity, leadership, teamwork, ownership, and bringing urgency and discipline to every moment.