FOH - Reception_Front of House_Dubai Festival City Fitness First UAE_HOSP - Centrepoint Festival City - Dubai, UAE_Fitness First

Role Overview

Front of House Reception position at Fitness First UAE, located at Centrepoint Festival City, Dubai. This role is part of Landmark Group's hospitality operations.

Company Overview

Landmark Group is a global retail and hospitality group founded in 1973, now operating over 2,200 retail stores, leisure, and hospitality outlets across the GCC, Middle East, India, Southeast Asia, and Africa. The group owns and operates 25 plus value-led, own-built brands including Fitness First, a world-leading health and fitness company.

Fitness First operates over 50 clubs across 40 locations with over 70,000 members across the UAE, Bahrain, Qatar, Saudi Arabia, and Kuwait. The brand offers world-class facilities, internationally accredited fitness experts, and a focus on customer experience. Fitness First is a global brand originating in the UK with over 20 years of experience, operating 7 days a week with unlimited complimentary classes and a Good Vibes member program.

Role Purpose

Deliver exceptional customer service and administrative support at the front desk, managing member check-ins, inquiries, and facility access while representing Fitness First's commitment to convenience and warm customer experience.

Key Responsibilities

Member Services

• Greet and welcome members and guests with a professional and friendly demeanor.
• Manage member check-in and facility access.
• Address member inquiries and direct them to appropriate resources.

Administrative Operations

• Perform front desk administrative duties.
• Maintain reception area organization and cleanliness.
• Full details are available on the employer's original posting.