Female Health Club Attendant

Role Overview

Female Health Club Attendant at Four Seasons Hotel Bahrain Bay, located on an exclusive island in the heart of the Kingdom's capital.

Company Overview

Four Seasons is powered by its people—a collective of individuals committed to becoming better and pushing themselves to new heights. Team members around the world create amazing experiences for guests, residents, and partners through a commitment to luxury with genuine heart. Four Seasons believes in recognizing familiar faces, welcoming new ones, and treating everyone as they wish to be treated. The company's purpose is to create impressions that will stay with guests for a lifetime, grounded in the belief that life is richer when we truly connect to the people and world around us.

Four Seasons Hotel Bahrain Bay features unique architecture and has become an iconic landmark, combining the best of a beach holiday and an urban getaway.

Role Purpose

The Female Health Club Attendant maintains the highest standards of cleanliness, organization, and presentation throughout the Health Club and Spa facilities. The role ensures all areas are properly set up, fully stocked, and ready for guest use at all times, while providing warm, attentive, and professional service in response to guest requests and ensuring a comfortable and welcoming experience.

Key Responsibilities

Facilities Maintenance & Setup

• Set up, maintain, and monitor the Health Club and Spa facilities, including female locker rooms, fitness areas, relaxation areas, pre-treatment areas, and recreational spaces.
• Ensure all assigned areas are clean, organized, well presented, and fully stocked throughout the shift.
• Regularly clean and replenish locker rooms, changing areas, showers, waiting areas, and other assigned spaces.

Guest Service & Engagement

• Welcome guests warmly and assist them with their needs while using the Health Club and Spa facilities.
• Provide guests with information regarding Health Club and Spa facilities, services, operating hours, and appointments.
• Escort or direct guests to their Spa appointments and other facilities when required.
• Introduce or direct guests to the appropriate Spa therapists, fitness instructors, or other specialists.
• Handle guest interactions with a high level of professionalism, courtesy, and discretion.
• Respond promptly to guest requests and assist with resolving concerns whenever possible.
• Assist guests with the basic use and set-up of fitness and recreational equipment when required and within the scope of the role.

Supply Management

• Retrieve, arrange, replenish, and fold towels, robes, and other guest amenities.
• Monitor supplies such as towels, water, refreshments, toiletries, and guest amenities and replenish them as required.
• Assist in receiving, storing, and arranging Health Club and Spa products and supplies.

Team & Operations

• Support Spa and Health Club colleagues with the set-up and breakdown of treatment, fitness, and recreational areas when needed.
• Work closely and professionally with colleagues and supervisors to ensure smooth daily operations.

Safety & Compliance

• Report any maintenance, cleanliness, safety, or equipment concerns promptly to the supervisor.
• Follow all hotel standards related to hygiene, grooming, health and safety, security, and guest privacy.
• Perform other reasonable duties as assigned based on operational requirements.

Qualifications & Experience

• Previous experience in a hotel, spa, health club, gym, housekeeping, or guest service environment is preferred.

Skills & Competencies

• Strong focus on cleanliness, hygiene, and attention to detail.
• Friendly and professional with a genuine interest in providing excellent guest service.
• Good communication and interpersonal skills.
• Able to work effectively as part of a team.
• Flexible and willing to support different areas based on operational needs.
• Comfortable working in a physically active role that requires standing, walking, and handling supplies throughout the shift.
• Basic English communication skills; additional languages are an advantage.
• Ability to maintain professionalism, discretion, and respect for guest privacy at all times.

Additional Information

• Flexibility to work shifts, weekends, and public holidays as required.