Job description
Role Overview
F&B Supervisor at Souq Waqif Boutique Hotel By Tivoli, operated by Minor Hotels. Location: Doha, Qatar.
Company Overview
Minor Hotels is an international hotel owner, operator and investor with a diverse portfolio of over 530 properties across 50+ countries in Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America. The company operates multiple hotel brands including Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI.
Role Purpose
Supervise daily Food and Beverage outlet operations, lead and develop the team, ensure brand standard compliance, and support management in achieving financial targets and guest satisfaction.
Key Responsibilities
Operations & Supervision
- Supervise Food and Beverage outlet operations.
- Communicate and delegate tasks to the team.
- Ensure compliance of brand standards.
- Manage guest queries in a timely and efficient manner.
- Maintain eye for detail to achieve operational excellence.
Financial & Business Performance
- Assist Food and Beverage management with achieving financial targets.
Team Leadership & Development
- Represent needs of the team.
- Assist Food and Beverage management with training and development of team members.
- Assist with annual and mid-year appraisals with team members under your responsibility.
Compliance & Safety
- Comply with hotel security, fire regulations and all health and safety legislation.
- Be environmentally aware.
Cross-Departmental Support
- Assist other departments wherever necessary and maintain good working relationships.
Qualifications & Experience
- College diploma in Hotel Management or related field.
- Previous experience in Food & Beverage or Restaurant operation.
Skills & Competencies
- Passion for leadership and teamwork.
- Excellent guest service skills.