Job description
Role Overview
Food & Beverage Supervisor at Minor Hotels, located at Souq Al Wakra Hotel Qatar By Tivoli.
Company Overview
Minor Hotels is an international hotel owner, operator and investor with a diverse portfolio of over 530 properties across 50+ countries in Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America. The company operates properties under the brands Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI.
Role Purpose
Support the overall Food & Beverage operation of the resort to maximize guest satisfaction, team member performance and business results through maintaining high standards of service, safety and product quality.
Key Responsibilities
Guest & Service Excellence
- Promote and ensure guest satisfaction in accordance with brand and Food & Beverage standards.
- Deliver prompt, courteous service aligned with operational standards.
Operations & Safety
- Maintain a safe and sanitary work environment.
- Ensure only the highest quality products are being served.
Team Management
- Develop and maintain a strong team environment.
- Handle daily team member relations.
- Encourage problem solving by team members through proper training and empowerment.
- Achieve operational excellence through attention to detail.
Qualifications & Experience
- College diploma in Hotel Management or related field.
- Previous experience in Food & Beverage or Restaurant operation.
Skills & Competencies
- Passion for leadership and teamwork.
- Eye for detail to achieve operational excellence.
- Excellent guest service skills.