F&B Services- Waiter/Waitress

Role Overview

Waiter/Waitress position with Radisson Hotel Group, one of the world's largest hotel groups operating ten distinctive brands across more than 1,500 hotels in 95+ countries.

Company Overview

Radisson Hotel Group's overarching brand promise is Every Moment Matters, underpinned by a signature Yes I Can! service ethos. The organization values people as central to business success and future growth, positioning employees as Moment Makers who bring culture, spirit, environment and opportunities to empower excellence.

Role Purpose

Deliver refined hospitality and a customer-centric approach as part of the Food & Beverage Team, ensuring all aspects of guest food and beverage service are executed to the highest levels while creating memorable dining experiences.

Key Responsibilities

Guest Service & Experience

• Deliver first-class service and enhance the dining experience with a refined level of hospitality
• Anticipate guest needs and provide consistent, memorable experiences
• Maximize guest satisfaction and comfort by delivering positive and timely responses to guest enquiries
• Support the smooth running of the food and beverage department

Operations & Accountability

• Take responsibility for duties and tasks assigned to the role, ensuring all work is carried out in a timely and professional manner
• Deliver on departmental plans and objectives to achieve hotel initiatives and targets
• Collaborate with immediate supervisors to ensure costs and inventory are controlled and productivity and performance levels are attained
• Work as part of a team that functions cohesively toward shared goals

Compliance & Standards

• Ensure adherence and compliance to all applicable legislation
• Meet due diligence requirements and participate in best practice activities planned, delivered and documented for internal and external audit
• Perform follow-up as required

Culture & Relationships

• Build and maintain effective working relationships
• Promote company culture and values across the department

Qualifications & Experience

• Experience in food and beverage service beneficial but not essential
• Hands-on approach with a can-do work style
• Commitment to delivering exceptional guest service with a passion for the hospitality industry
• Personal integrity with ability to work in an environment that demands excellence

Skills & Competencies

• Ability to find creative solutions and take ownership for duties and tasks assigned
• Experience working with IT systems on various platforms
• Strong communication skills

Additional Information

Employee Benefits

• Up to 53% off accommodation as a Team Member at over 1,500 Radisson Hotels worldwide
• Guaranteed minimum of 30% off for Friends and Family
• Exclusive discounts on Breakfast, Food and Beverage, Spa and additional services
• Access to global benefits including special hotel rates for loved ones at Radisson hotels worldwide
• Local perks and rewards tailored to your country
• Investment in growth, learning and career development
• Inclusive, fun and meaningful workplace with Employee Resource Groups and inclusion initiatives