F&B Service Expert (Hostess)

Role Overview

F&B Service Expert (Hostess) at Marriott.

Role Purpose

Deliver memorable and unique guest experiences by taking initiative and providing a wide range of services during dining. The role ensures guests enjoy their meal through attentive service, seamless communication, and professional execution across all front-of-house operations.

Key Responsibilities

Guest Service & Interaction

• Interact with and serve guests throughout their dining experience.
• Communicate effectively with the kitchen and other service staff.
• Set and maintain tables according to standards.

Operations & Maintenance

• Clean and maintain work areas and supplies.
• Manage the menu by reading and visually verifying information.
• Move, lift, carry, push, pull, and place objects weighing 25 pounds without assistance and 50 pounds with assistance.
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping as required.

Standards & Compliance

• Create and maintain a safe workplace.
• Follow company policies and procedures consistently.
• Uphold quality standards in all service transactions.
• Maintain professional uniform, personal appearance, and communications at all times.

Qualifications & Experience

• High school diploma or G.E.D. equivalent.
• Less than 1 year related work experience preferred.
• No supervisory experience required.

Additional Information

• Must be able to stand, sit, or walk for extended periods.
• Must be able to move over sloping, uneven, or slippery surfaces.
• Marriott International is an equal opportunity employer committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.