F&B Service Expert - Barista

Role Overview

F&B Service Expert - Barista at Marriott International. This role is based on-site at a Marriott property.

Role Purpose

Deliver exceptional guest experiences through attentive food and beverage service, skilled barista preparation, and professional interaction. Create memorable moments that extend beyond the transaction, ensuring guests feel valued throughout their service experience.

Key Responsibilities

Guest Service & Interaction

• Deliver a wide range of services to ensure guests enjoy their meal and beverage experience.
• Interact with and serve guests with professionalism and attentiveness.
• Communicate effectively with the kitchen and other team members to coordinate service.
• Set and maintain tables according to standards.
• Take initiative to anticipate and respond to guest needs.

Barista Operations & Beverage Preparation

• Prepare beverages as a skilled barista, managing the menu and verifying drink specifications.
• Read and visually verify menu information and guest orders.
• Deliver beverages and food items to guests in a timely manner.

Workplace Standards & Safety

• Create and maintain a safe workplace for self, guests, and colleagues.
• Follow all company policies and procedures.
• Uphold quality standards in all service delivery.
• Maintain professional uniform, personal appearance, and communication at all times.

Cleaning & Maintenance

• Clean work areas, equipment, and supplies to maintain hygiene and operational readiness.
• Manage supplies and stock as needed for ongoing service.

Qualifications & Experience

• Education: High school diploma or G.E.D. equivalent preferred.
• Related Work Experience: Less than 1 year of related food and beverage service experience preferred.
• Supervisory Experience: None required.
• License or Certification: None required.

Skills & Competencies

• Barista skills and beverage preparation expertise.
• Physical capability to stand, walk, or sit for extended periods on varying surfaces.
• Ability to move, lift, carry, push, pull, and place objects weighing up to 25 pounds without assistance and up to 50 pounds with assistance.
• Capacity to reach overhead and below the knees, including bending, twisting, pulling, and stooping.
• Professional communication and guest interaction skills.
• Attention to detail and quality standards.
• Initiative and ability to work independently and as part of a team.

Additional Information

Marriott International is an equal opportunity employer committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. The company values and celebrates the unique backgrounds, culture, talent, and experiences of all associates.