F&B Coordinator - Saudi National

Role Overview

F&B Coordinator position at Marriott International for a Saudi National.

Role Purpose

Serve as the primary point of contact for food and beverage clients, managing inquiries, reservations, and service requests through multiple communication channels while maintaining accurate records and supporting guest satisfaction standards.

Key Responsibilities

Client Communication & Service

• Serve as the point of contact for clients and communicate by phone and email to respond to questions and requests.
• Welcome and acknowledge all guests according to company standards.
• Anticipate and address guests' service needs.
• Thank guests with genuine appreciation.
• Assist individuals with disabilities.

Information & Records Management

• Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, and reservations.
• Enter and locate work-related information using computers and point of sale systems.
• Answer inquiries from guests and other callers.

Documentation & Communication

• Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software.
• Transmit information or documents using a computer, mail, or facsimile machine.
• Proofread and edit written information to ensure accuracy and completeness.
• Speak with others using clear and professional language.
• Answer telephones using appropriate etiquette.

Operations & Compliance

• Follow all company policies and procedures.
• Ensure uniform and personal appearance are clean and professional.
• Maintain confidentiality of proprietary information.
• Protect company assets.
• Report accidents, injuries, and unsafe work conditions to manager.
• Operate standard office equipment other than computers.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.

Workplace Relationships & Support

• Develop and maintain positive working relationships with other employees and departments.
• Support team to reach common goals.
• Listen and respond appropriately to the concerns of other employees.

Additional Duties

• Perform other reasonable job duties as requested by Supervisors.

Additional Information

Marriott International is an equal opportunity employer committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.