Exemption & Refund Administrator | alfanar Electric

Role Overview

Exemption & Refund Administrator at alfanar Electric, located in Riyadh, Saudi Arabia.

Company Overview

alfanar is headquartered in Riyadh, Saudi Arabia, and operates construction and manufacturing businesses, design and development centers, and facilities across the Middle East and other countries. The company operates three main divisions: alfanar electric, alfanar Construction, and alfanar Building Systems.

alfanar electric is the industrial arm, manufacturing low, medium, and high voltage electrical construction products. It operates industrial facilities in Riyadh and Jubail (Saudi Arabia), Dubai (UAE), and London (UK), with a development and engineering center in Chennai, India. The center of alfanar's industrial activities is alfanar Industrial Complex, situated in the Third Industrial Zone on Al-Kharj Road in Riyadh, spread across 700,000 square meters and housing comprehensive infrastructure including a data and communication center and commercial zone.

Role Purpose

Administer customs exemption and refund processes by ensuring accurate documentation, timely submission, and effective tracking of requests in compliance with regulatory and company requirements.

Key Responsibilities

Exemption Request Administration

• Coordinate with plants to collect exemption request requirements for raw materials and machinery.
• Receive and organize exemption request data and supporting documents from plants.
• Verify the completeness of submitted documents prior to processing.
• Upload exemption request data to the Customs portal and submit requests in accordance with approved procedures.
• Monitor the status of submitted exemption requests and communicate updates to relevant stakeholders.
• Coordinate with plants to obtain additional documents or information required by Customs for rejected or pending requests.

Refund Administration

• Prepare refund request listings based on approved exemption results and supporting records.
• Submit refund-related documents to the relevant Customs departments within the required timelines.
• Maintain records of refund requests, amounts, and processing status.
• Follow up on pending refund applications with Customs authorities and other relevant parties.
• Coordinate with the Finance Department regarding refunded amounts and supporting documentation.
• Update and maintain refund status reports for all plants.

Documentation & Records Management

• Receive and maintain Customs correspondence, approvals, and feedback records.
• Ensure proper filing, tracking, and traceability of exemption and refund documents.
• Maintain accurate electronic and physical archives of all exemption and refund transactions.
• Update databases and records to ensure data accuracy and availability.
• Support document retrieval for audits, reviews, and reporting requirements.

Certificates & Reporting Support

• Maintain exemption certificate records and supporting documentation.
• Process regular requests related to exemption certificates and records.
• Prepare routine reports on exemption and refund activities.
• Update status reports showing submitted, approved, pending, and refunded cases.
• Support data collection and reporting requirements for management and other stakeholders.

Delivery & Execution

• Perform planned activities to meet operational and development targets as per delivery schedules.
• Utilize resources effectively to achieve objectives within efficient cost and time parameters.
• Provide periodic reports formatted to detail deviation and execution of planned tasks.

Problem-Solving & Quality

• Solve related problems and escalate complex operational issues.
• Ensure quality requirements to develop effective quality control and processes.

Business Process Improvements

• Coordinate well-defined written systems, policies, and procedures.
• Seek automation opportunities to enhance efficiency.

Compliance & Health, Safety, Environment

• Comply with related policies, procedures, and work instructions.
• Ensure compliance of relevant safety, quality, and environmental management procedures and controls within defined area of work activity to guarantee safety, legislative compliance, and delivery of high-quality products and services.

Qualifications & Experience

• Bachelor Degree in Business Administration or any relevant field.
• 2 to 4 years of work experience.

Skills & Competencies

• Exemptions administration.
• Supply Chain Best Practices.
• Supply Chain Standards and Procedures.
• Ability to obtain updated soft and technical skills related to the job.