Executive Secretary

Role Overview

Executive Secretary at IHG Hotels & Resorts, InterContinental Doha The City, located in Doha, Qatar.

Company Overview

IHG Hotels & Resorts is the world's largest family of luxury hotels. InterContinental Doha The City is a luxury hotel towering over the city center in the exclusive West Bay area, close to the Doha Exhibition and Convention Centre, government offices, and corporate headquarters. The hotel features spacious rooms and suites with panoramic city and sea views, award-winning restaurants, state-of-the-art meeting venues, a health and fitness club, and a rooftop pool.

Role Purpose

Support the General Manager and Executive Office with high-level administrative services, managing calendars, communications, travel, and guest interactions while maintaining discretion and professionalism in a luxury hospitality environment.

Key Responsibilities

Calendar & Schedule Management

• Manage the General Manager's calendar, meetings, travel arrangements, and daily priorities.
• Organize business travel, events, and Executive Committee meetings.

Communications & Correspondence

• Prepare correspondence, reports, presentations, and meeting minutes.
• Coordinate communication between the Executive Office and hotel departments.
• Support guest correspondence, feedback, and Executive Office communications.

Guest & Stakeholder Relations

• Welcome and assist VIP guests, coordinating special requests with relevant departments.
• Handle guest and stakeholder interactions with composure, discretion, and professionalism under pressure.

Document & Information Management

• Handle confidential information, documents, and records with discretion.
• Maintain accurate filing systems and ensure compliance with IHG policies and procedures.

Financial & Administrative Operations

• Process purchase requests, invoices, expense reports, and maintain office supplies.

General Support

• Support the General Manager with administrative tasks and other duties as required.

Qualifications & Experience

• Bachelor's degree.
• 3–5 years of experience as an Executive Secretary, Executive Assistant, or similar administrative role.
• Previous experience within IHG Hotels & Resorts or another international luxury hospitality group is an advantage.
• Prior work experience in hotel operational departments.

Skills & Competencies

• Strong proficiency in MS Office (Outlook, Word, Excel, PowerPoint) and document/data management systems.
• Excellent organizational, multitasking, and time-management skills.
• High attention to detail and discretion.
• Ability to manage multiple priorities and initiatives.
• Excellent interpersonal and communication skills.
• Genuine, natural sense of hospitality.
• Proven track record of successful, high-level administrative support.

Additional Information

• Competitive pay and benefits.
• IHG Hotels & Resorts provides equal employment opportunities without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.
• Commitment to inclusive teams where colleagues are encouraged to bring their whole selves to work.
• myWellbeing framework supporting health, lifestyle, and workplace wellbeing.