Engineering Supervisor

Role Overview

Engineering Supervisor at wasl, a leading golf and hospitality management group operating premium facilities across the UAE, based in Dubai and Abu Dhabi. Reports to the Assistant Head of Engineering within the Repairs and Maintenance Department. Supervises Engineering Maintenance Staff and coordinates with External Contracting Company Staff.

Company Overview

Viya, part of wasl Hospitality & Leisure, is the UAE's leading golf and hospitality management group. The portfolio includes championship golf courses (Emirates Golf Club, Dubai Creek Golf & Yacht Club, Jumeirah Golf Estates, Yas Links Abu Dhabi, Saadiyat Beach Golf Club, Yas Acres Golf & Country Club), entertainment concepts (Topgolf Dubai, Tiger Strikes), and recreation brands (Viya Fit, Viya Padel). Operations are supported by the Viya App, a loyalty-driven platform integrating bookings, rewards, and benefits. The organization is recognized as a guardian of golfing heritage and a leader in modern hospitality, dedicated to innovation, sustainability, and excellence.

Role Purpose

Supervise all Engineering Maintenance Staff and External Contracting Company Staff to ensure effective and economic operation of all sections in accordance with departmental standards. Improve quality and overall efficiency of the Club's repair services and maintenance activities.

Key Responsibilities

Supervision & Performance Management

• Supervise all Engineering Maintenance Staff and External Contracting Company Staff for attendance at work and quality of job performance.
• Check and ensure that jobs assigned to subordinates have been effectively completed on a timely basis and according to assignment and club expectations.
• Demonstrate good leadership skills and motivation of subordinates.
• Show good abilities in human resources management of subordinates.
• Ensure punctual attendance at work of all employees.

Preventive Maintenance & Operations

• Generate and assign preventive maintenance checklists or instruction sheets to subordinates and ensure jobs are effectively completed as per the PMP schedule.
• Inspect regularly the function and safe operation of all equipment under jurisdiction.
• Control all heat, light and power equipment according to club need and demand and external weather conditions.
• Control closely the consumption of material by tradesmen in all sections.
• Inspect and prepare reports for yearly building inspections as per schedule.
• Conduct monthly inspections for buildings and common areas and prepare reports.

Materials & Resources Management

• Prepare requisitions for materials necessary for job performance of subordinates.
• Control the issue and consumption of materials.

Safety, Compliance & Reporting

• Participate in club's emergency response team.
• Report to superiors all deficiencies in equipment operation and defects within area of responsibility noted in the course of duty.
• Be thoroughly familiar with all regulations regarding safety at work and observe these meticulously at all times.
• Observe cleanliness at the place of work and on the job after completion of work.
• Ensure cleanliness of appearance and uniform, particularly when working in guest areas.

Training & Policy Adherence

• Assist the Head of Engineering in the creation of an efficient and professional Engineering Team.
• Assist with departmental training programmes, ensuring that all employees have a complete understanding of the club's policies relating to Fire, Safety, Health and Hygiene, and that these policies are strictly adhered to.

Service Quality & Organizational Values

• Be aware of Viya Golf Mission, Vision and Values.
• Be responsible to apply the 4 Service Steps throughout serving internal and external customers.

Information Security

• Read, understand, and comply with all applicable Information Security Policies and Procedures of wasl DG.
• Co-operate, co-ordinate and share information with Internal/External Audit teams as appropriate and applicable.
• Attend Information Security Awareness sessions conducted by the wasl IT Department.
• Immediately report all Information Security breaches, events, weaknesses, or incidents (actual or suspected breaches) to the IT Service Desk.

Additional Duties

• Perform other duties outside the normal routine if required, within the scope of the department.
• Participate in various extra activities and committees, such as the Staff Committee, Green Theme (environmental), Food Committee, Sport Committee or projects, contributing towards individual and organizational growth.
• Be trained as a Fire Marshall or First Aider.

Skills & Competencies

• Leadership and staff motivation.
• Human resources management.
• Safety and compliance knowledge.
• Equipment operation and maintenance expertise.
• Material control and inventory management.
• Report writing and documentation.
• Emergency response capability.
• Customer service orientation aligned with the 4 Service Steps.

Additional Information

The role is part of a thriving, multicultural workforce representing over 80 nationalities, including both Emiratis and expatriates. The organization fosters a culture built on teamwork, passion, and excellence, where every individual is encouraged to grow and contribute to shared success.