Engineering Administrator & Order-Taker (Emirati)

Role Overview

Engineering Administrator & Order-Taker (Emirati) at Hilton. This role supports the hotel's engineering department through administrative and order coordination functions.

Role Purpose

Support seamless operation of the hotel's engineering department by managing administrative tasks, receiving and processing service requests, coordinating maintenance activities, and ensuring timely communication between guests, departments, and the engineering team.

Key Responsibilities

Administrative Support

• Provide administrative support for the Engineering office in accordance with company standards and procedures.
• Support daily office operations.

Order and Request Management

• Receive and log engineering service requests.
• Assign work orders to the appropriate team members.
• Follow up to ensure timely completion of assigned work.

Maintenance Coordination

• Receive, record, and follow up on maintenance requests from guests and hotel departments.
• Ensure timely assistance from the Engineering team.

Communication and Coordination

• Manage incoming calls and emails.
• Assign maintenance requests to relevant personnel.
• Ensure professional communication with relevant departments.

Additional Information

• Position requires Emirati nationality.