Director - Table Games

Role Overview

Director – Table Games at Wynn Al Marjan Island, located in Ras Al Khaimah, UAE, approximately 50 miles from Dubai International Airport. The resort is set to open in 2027.

Company Overview

Wynn Al Marjan Island will be the first integrated resort in the UAE. The resort will offer 1,530 rooms and suites, 22 restaurants, lounges, and bars, a theater, and a beach club. It will feature multiple swimming and wading pools, a five-star spa, a salon, a shopping promenade, and a celebrations and events center.

Role Purpose

Lead and manage all table games operations to maximize revenue, efficiency, and guest satisfaction while ensuring full compliance with gaming regulations, internal controls, and company policies.

Key Responsibilities

Operations Management

• Lead and manage the daily operations of all table games, including blackjack, baccarat, roulette, poker, and specialty games.
• Monitor game performance, staffing levels, and floor coverage to optimize productivity.
• Develop and implement operational strategies to maximize revenue, efficiency, and guest satisfaction.

Compliance & Governance

• Ensure compliance with all gaming regulations, internal controls, and company policies.
• Stay current with industry trends, technologies, and best practices.

Team Leadership

• Recruit, train, and mentor table games staff, fostering a culture of excellence and integrity.

Stakeholder Management

• Collaborate with Surveillance, Security, Compliance, and Marketing teams to ensure smooth operations.
• Handle guest relations and resolve escalated issues with professionalism and discretion.

Reporting & Analysis

• Analyze financial reports and KPIs to identify trends and opportunities for improvement.

Qualifications & Experience

• Bachelor's degree in business, hospitality, or related field (preferred).
• Minimum 10 years of experience in gaming operations, with at least 5 years in a senior leadership role.
• Extensive knowledge of table games operations, rules, procedures, and regulatory requirements.
• Proven leadership and team management skills in a high-volume, luxury gaming environment.
• Experience launching table games operations in new or emerging markets.
• Familiarity with Middle Eastern gaming regulations and cultural nuances.

Skills & Competencies

• Strong analytical, decision-making, and communication skills.
• Multilingual skills and international experience are a plus.
• Commitment to delivering exceptional guest service and maintaining high ethical standards.

Additional Information

• Ability to work flexible hours, including nights, weekends, and holidays.
• Salary paid in Dirhams (AED), the local currency of the UAE.
• Excellent leave policy, healthcare package, incentive programs, and other employee benefits.