Director of Nursing

Role Overview

Director of Nursing at NMC Healthcare. The role leads the Nursing Department and represents nursing interests within hospital leadership and governance structures.

Role Purpose

Provide strategic leadership and overall administration of the Nursing Department to maintain quality nursing care, professional standards, and safe practice in collaboration with Medical Directors and Department Heads. Advocate for nursing at hospital leadership level and ensure alignment with NMC Healthcare's mission of clinical excellence, safe and compassionate care.

Key Responsibilities

Leadership & Governance

• Serve as a member of the Hospital Management Executive Committee and participate with leaders of the governing body, management, and medical staff in the development of hospital plans, programs, and policies.
• Chair or delegate authority to a designated representative for Nursing Department meetings.
• Serve on administrative and other hospital committees as requested.
• Advocate for nursing to the hospital leadership and governing body.

Nursing Department Administration

• Own the overall administration of the Nursing Departments and maintain the quality of nursing care in collaboration with the Medical Director and Department Heads.
• Develop, maintain, and lead a learning culture amongst the nursing team.
• Establish, monitor, and ensure professional standards of care are maintained within the Nursing Department.
• Foster a climate of professional challenge and growth for all members of the Nursing Department.
• Promote the core values of the hospital and ensure implementation of the department's philosophy.
• Inspire and approve the models of nursing care delivery adopted at the hospital.

Policies, Standards & Procedures

• Own written policies and procedures that guide, support, and assist nursing personnel in the performance of their duties, updated at least every two years.
• Establish and ensure that written Standing Orders and Regulations for the Nursing Department are implemented and reviewed regularly.
• Ensure the Nursing Department is informed of hospital policies, regulations, and accreditation standards that impact the quality of patient care.

Education & Professional Development

• Establish programs and standards for the ongoing education of nurses periodically.
• Undertake annual staff appraisals, focus on performance, and consider individual training needs in collaboration with the Personnel/Human Resources Department.

Quality & Safety Management

• Ensure that sentinel or serious incidents related to nursing practice trigger a Nursing Process Review, with timely actions to ensure safe practice, learning from mistakes, and implementing necessary changes.
• Investigate and take appropriate action on matters of concern, reporting findings and subsequent recommendations to the Chairman/Deputy Chairman and other relevant Department Heads.
• Work with HR's Performance Improvement Management Plan based on the Hospital Improvement Plan, including performance improvement, utilization review, and risk management.
• Lead emergency and evacuation procedures.

Staffing & Resources

• Develop staffing requirements and participate in recruitment planning and resource allocation in coordination with management.
• Ensure that representatives of the nursing staff are appointed to appropriate hospital committees.
• Assist in determining departmental priorities and the related allocation of resources based on departmental needs.
• Participate in facility planning affecting the Nursing Department.

Communication & Collaboration

• Facilitate communication between nurses and other members of the healthcare disciplines.
• Participate in strategy development, high-level decision-making, and staff and patient engagement.
• Work collaboratively with other team members and uphold and live the NMC Nursing Strategy to provide safe and outstanding care to patients, to the patient's bystanders all the time, every time.

Financial Management

• Develop strategic, operational, and fiscal goals in collaboration with inpatient medical and allied health leadership.
• Ensure that realistic and cost-effective operational and capital budgets are developed and implemented.
• Oversee departmental operating expenses and plan capital equipment purchases.
• Establish and meet budgetary targets and maximize ancillary revenue capture for services provided to patients.
• Participate in financial forecasting and budget accountability.

Qualifications & Experience

• Hold an appropriate Registered Nurse license to practice under the relevant regulatory health authority, with all mandated qualifications and experience.
• Hold a Master's degree in Nursing or Hospital Administration/Management.
• Hold a valid American Heart Association (AHA) Basic Life Support (BLS) Provider card.
• Demonstrate the ability to influence, implement, and execute change when necessary.

Additional Information

NMC Healthcare Nursing Mission, Vision, and Values

Vision: At NMC Healthcare, we are committed to providing clinical excellence through safe, compassionate, and individualized care to every patient, every time.

Mission: To exemplify clinical excellence, every NMC nurse will seek to do the right thing, be the patient's advocate, be open and transparent, deliver safe compassionate care, recognize the uniqueness of each patient, contribute to an outstanding patient experience, engage with and contribute to a learning culture, and lead and influence changes in healthcare.

Values: Safety, Excellence, Ethics, Trust, Collaboration.