Demand Creation Specialist

Role Overview

Demand Creation Specialist at Unilever Food Solutions, based in the UAE. You will drive sales growth and market penetration within the food service sector by building strong relationships with key clients, understanding their needs, and delivering tailored solutions from Unilever's diverse product portfolio.

Company Overview

Unilever Food Solutions (UFS) is the 2nd largest Business Unit of Unilever and one of the 3 Power brands of the Foods Business Group. It is a global market leader in Food Service operating in over 76 countries with approximately 4,000 employees. UFS is an independent Global Business Unit with a unique B2B business model focused on serving chefs. The organization fosters an entrepreneurial culture built on speed, simplicity, trust, and hunger to grow, with a history of resilient performance and industry leadership. UFS strives to stay 3 steps ahead in the industry, exemplified by its Future Menus Report identifying emerging culinary trends to inspire innovative solutions for chefs worldwide.

Role Purpose

Your primary purpose is to drive sales growth and market penetration within the food service sector. You will enhance customer satisfaction, increase brand loyalty, and contribute to the overall success of Unilever Food Solutions by building and maintaining strong relationships with key clients and providing solutions that leverage Unilever's diverse product portfolio.

Key Responsibilities

Customer Management & Sales

• Own and manage HORECA customers to achieve sales targets and other KPIs.
• Build relationships with customers to become their trusted advisor.
• Add new product listings to customers.
• Promote ways to increase consumption of different SKUs.
• Take calculated risks to retain customers and in negotiating contracts.

Solutions & Customer Value

• Provide customers with complete culinary solutions based on their needs, macro environment, and the UFS product portfolio.
• Provide win-win solutions for customers and UFS.
• Help customers increase revenue and/or efficiency in their establishment.

Decision-Making & Problem-Solving

• Generate flexible solutions to problems and opportunities.
• Make financial profitability-based decisions.

Marketing & Execution

• Execute marketing-derived initiatives across the year.

Qualifications & Experience

• 2+ years' experience in outdoor Food & Beverages sales.
• 2+ years' experience working in Doha market, Qatar.
• Background in Hospitality management, food technology, nutrition, or hot and cold beverages.
• Qatar Driving License.

Skills & Competencies

• Business Acumen.
• Customer Development.
• Communication Skills.
• Presentation Skills.
• Selling and Analytical Skills.
• Fluent in both English and Arabic.

Leadership & Behaviors

• Deliver with Excellence: Take personal responsibility and accountability for execution and results, maintaining an owner's mindset and using data and insight to make decisions.
• Focus On What Counts: Set high standards for yourself and prioritize ruthlessly.
• Care Deeply: Always look for better ways to serve consumers and invest time inside and outside to understand consumer needs.
• Stay Three Steps Ahead: Explore the world around you, continually learning and developing your skills.
• Be energized by delivering fantastic results and serve as an example to others through both your results and resilience.
• Constantly seek better ways to do things, engaging and collaborating with others.
• Take responsibility for your own wellbeing and delivering high standards of work while focusing on the consumer and their needs.
• Be humble with your head up, interpreting evidence and data smartly to spot issues and opportunities for improvement.

Additional Information

Unilever is committed to equity, inclusion, and diversity to drive business results and create a better future. The organization values every individual bringing their 'Whole Self' to work and encourages candidates requiring support or access requirements to advise at the time of application.