Customer Service Representative

Role Overview

Customer Service Representative at Landmark Group.

Company Overview

Landmark Group is a global retail and hospitality group founded in 1973, headquartered in the UAE. The group operates over 2,200 retail stores, leisure, and hospitality outlets across the GCC, Middle East, India, Southeast Asia, and Africa. It is one of the GCC's largest omnichannel retailers and India's top home and fashion retailer. The group owns 25 plus value-led, own-built brands spanning retail, hospitality, food, and leisure, including Max, Splash, Babyshop, Centrepoint, Shoemart, Homecentre, Emax, and Fitness First.

Landmark Leisure is the entertainment division of Landmark Group, founded in 1999. Its flagship brand is Fun City, the best-recognized family entertainment brand across the UAE, Bahrain, Kuwait, Oman, Qatar, and India. Landmark Leisure operates five Family Entertainment Centre brands: Fun City, Fun Ville, Fun Block, Fun Works, and Tridom. These brands cater to children aged 1–12 years and focus on learning through play and child development.

Role Purpose

This role exists to deliver exceptional customer service and support to guests across Landmark Group's retail and leisure operations.