Customer Relationship Officer (UAE Nationals)

Role Overview

Customer Relationship Officer at Emirates Islamic Bank, located in the United Arab Emirates. This position is open to UAE Nationals.

Role Purpose

Deliver financial guidance and advisory services to customers, recommend suitable Islamic banking products and services, and drive revenue growth through cross-selling while maintaining high standards of customer service.

Key Responsibilities

Customer Service & Advisory

• Provide customers with comprehensive financial guidance aligned with their needs.
• Advise customers on suitable Islamic banking products and services.
• Assist customers with their banking needs and inquiries.
• Provide customers with detailed information on financial products and services.

Revenue & Sales

• Meet assigned financial targets.
• Explore cross-selling opportunities during all customer interactions.
• Achieve set sales targets through a balance of customer service excellence and revenue generation.