Consultant - Emergency Medicine

Role Overview

Consultant - Emergency Medicine at NMC Healthcare. The role provides high-quality, professional, and ethical clinical services to patients in the emergency medicine department, ensuring effective and efficient care delivery.

Role Purpose

To deliver expert emergency medical care, manage clinical risks, maintain compliance with governance and quality standards, and foster continuous professional development to uphold excellence in medical practice.

Key Responsibilities

Clinical Care & Emergency Response

• Determine which cases constitute an emergency, extend rapid treatment to patients as needed, and make quick decisions.
• Choose the correct consultant for necessary additional guidance.
• Examine in-patients on wards and ICU upon request, rendering immediate judgment and treatment if necessary.
• Advise nursing personnel regarding medical problems.
• Respond to radio-telephone calls from remote areas requesting medical advice.
• Perform duties in outpatient clinics when required.
• Provide on-call emergency coverage.
• Work in all shifts as scheduled by the head of the department.
• Provide health counseling to patients as needed.

Medical Records & Documentation

• Complete all medical records and case histories promptly, indicating diagnosis and treatment given.
• Ensure medical accuracy, completeness, and confidential nature of patients' medical records.
• Ensure timely and accurate data notification to DOH of notifiable public health data and other data as per DOH rules, regulations, and standards.

Professional Practice & Compliance

• Perform professional duties of a Consultant in accordance with the delineation of privileges as recommended by the credential committee.
• Strictly adhere to organization's regulations and policies, especially those related to infection control, patient safety, EHSMS, DHO, JCI, and ISO.
• Maintain confidentiality as per the agreement signed.
• Identify and report non-compliance to relevant stakeholders constructively.

Quality Assurance & Continuous Improvement

• Monitor clinical and other established indicators to ensure ongoing quality assurance.
• Support Continuous Quality Improvement and participate in all quality assurance activities of the service.
• Continuously evaluate quality of own work and provide feedback on progress.
• Participate in scheduled in-service training programs including ACLS, BLS, CNEs, CMEs, in-house activities, conferences, or other programs as requested.

Knowledge & Professional Development

• Continuously build and share knowledge to deliver expert service within own scope of work, drawing on expertise of others as needed.
• Participate and contribute to scheduled in-service training programs.

Client & Stakeholder Engagement

• Identify and understand real needs and expectations of clients in a professional manner, and share with relevant team members.
• Respond to client complaints in a timely and effective manner and provide feedback on progress.
• Keep clients updated with relevant and accurate information and involve them in decisions that affect them.
• Focus on consistently delivering a positive client experience.
• Demonstrate the ability to listen to others in promoting effective communication.
• Exercise effective interpersonal skills in dealings with department staff, associates, and management.

Meetings & Presentations

• Attend professional and hospital meetings as directed by the Head of Department.
• Occasionally prepare cases for presentation at ward rounds and staff meetings.

Additional Duties

• Occasionally use good judgment in responding to bona fide outside emergencies, including emergency ambulance trips.
• Perform other duties as assigned by the Head of Emergency Service.
• Carry out other duties when requested by the Head of Department.

Professional Conduct & Collaboration

• Demonstrate openness to diverse views and opinions.
• Demonstrate empathy by trying to understand the feelings, needs, concerns, and emotional state of others.
• Build positive working relationships with immediate colleagues.
• Handle conflict calmly and contribute to finding a way forward.
• Identify and utilize networks within own work environment.
• Align individual behaviour to support and meet team goals.
• Proactively and respectfully share all relevant viewpoints with others and seek their input.
• Clarify and understand own role and responsibilities within the team.
• Recognize, appreciate, and respect individual differences.
• Actively participate and build a positive team spirit.
• Identify and respond effectively and tactfully in sensitive or difficult situations.
• Confront and defuse difficult situations and conflict in a non-judgmental manner.
• Identify and react appropriately to non-verbal cues.
• Recognize and be aware of own biases and emotions and their effects on self and others.
• Effectively manage own feelings and guard against inappropriate displays of emotions.
• Listen attentively, consider, and respond appropriately to the feelings and attitudes of others.
• Remain focused under pressure and persevere despite setbacks and obstacles to fulfill work outputs.
• Remain professional and focused on attaining results despite obstacles and setbacks.
• Deliver on work outputs with high level of energy, focused effort, and pace.

Procedural Compliance & Accuracy

• Complete tasks in accordance with set procedures and guidelines.
• Take care to perform all tasks precisely and accurately to minimize errors.
• Develop thorough understanding of policies and procedures of the hospital and demonstrate respect for them.

Qualifications & Experience

• Qualified and licensed Medical Practitioner.
• At least 3-5 years' post-qualification experience at consultant level, independent of country.
• At least 1 year consultant-level experience from a Tier 1 country as specified by the UAE healthcare regulator.
• Basic medical degree and completion of higher education programme (fellowship or diploma) recognised by the relevant UAE healthcare authority.
• Certification and registration in a speciality recognised by relevant UAE healthcare authority.

Skills & Competencies

• Active and valid life support certification (e.g. BLS, ACLS, PALS, ATLS, NRP).
• Emergency medicine clinical expertise.
• Rapid decision-making and clinical judgment.
• Medical records management and documentation.
• Patient communication and counseling.
• Leadership and team collaboration.
• Conflict resolution and interpersonal skills.
• Quality assurance and continuous improvement mindset.