Chief Steward
IHG Hotels and Resorts
Job description
Role Overview
Chief Steward at IHG Hotels and Resorts, InterContinental Doha Beach & Spa, located in Doha, Qatar.
Company Overview
IHG Hotels and Resorts is the world's largest family of luxury hotels. The InterContinental Doha Beach & Spa is located on Doha's longest private beach, nestled in landscaped gardens, featuring 12 restaurants, a range of recreational facilities, a free-form swimming pool, and the world-class Spa InterContinental. The property is situated in an exclusive location minutes from downtown Doha, major government and corporate offices, the Doha Exhibition and Convention Centre, City Center Mall, and Doha Golf Club.
Role Purpose
Lead and manage the daily operations of the Stewarding Department while ensuring compliance with IHG brand standards, local hygiene regulations, and the highest standards of food safety and cleanliness across all kitchens, restaurants, banquet facilities, and back-of-house areas.
Key Responsibilities
Team Leadership & Development
- Lead, motivate, and develop the Stewarding team to deliver exceptional operational support.
- Conduct regular training, coaching, and performance evaluations for the Stewarding team.
Operations & Maintenance
- Ensure the cleanliness and sanitation of all kitchens, restaurants, banquet facilities, and back-of-house areas.
- Manage the operation and maintenance of dishwashing equipment and kitchen cleaning machinery.
- Oversee the proper handling, storage, and inventory of kitchen equipment, utensils, and operating supplies.
Compliance & Safety
- Maintain the highest standards of food safety, hygiene, and HACCP compliance.
- Ensure compliance with health, safety, and environmental regulations while promoting a safe workplace.
Stakeholder Coordination
- Coordinate with the Culinary and Food & Beverage teams to support daily operations and special events.
Cost Control
- Control departmental costs by managing staffing, chemicals, equipment, and operating supplies efficiently.
Qualifications & Experience
- Previous experience as a Chief Steward or experienced Assistant Chief Steward in a luxury hotel or high-volume hospitality environment.
- Sound knowledge of HACCP, food safety, sanitation, and health regulations.
Skills & Competencies
- Strong leadership, organizational, and people management skills.
- Excellent planning and problem-solving abilities with strong attention to detail.
- Ability to work in a fast-paced environment while maintaining high operational standards.
- Good communication skills in English; additional languages are an advantage.
Additional Information
Competitive salary and benefits offered.