Chief Steward

Role Overview

Chief Steward at Hilton Hotels. This role provides strategic oversight of all stewarding operations across the property, delivering memorable experiences that support exceptional guest stays.

Role Purpose

Lead stewarding operations to ensure inventory accuracy, equipment functionality, sanitation compliance, and cost efficiency while building and developing a high-performing team that upholds the highest standards of hospitality, health, safety, and regulatory requirements.

Key Responsibilities

Inventory & Asset Management

• Lead daily coordination, distribution, storage, and maintenance of essential items including china, glassware, linen, and silver, ensuring accuracy and availability for all operations.

Equipment & Facilities

• Oversee the security, maintenance, and optimal functionality of all food service equipment.

Sanitation & Compliance

• Develop, implement, and oversee compliance with sanitation procedures to ensure all food and beverage areas meet the highest hygiene and safety regulations.
• Maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member wellbeing.

Financial Management

• Monitor expenses and implement cost-saving strategies to support operational efficiency and profitability while maintaining quality standards.

Team Leadership & Development

• Recruit, train, supervise, coach, and mentor team members.
• Conduct performance evaluations and provide professional development opportunities.
• Recognize achievements to build, retain, and engage a high-performing team.

Qualifications & Experience

• High School Diploma or University Degree.
• Experience in hotel management or stewarding operations (specific years not provided in source).
• Relevant license or certification (specific requirements not detailed in source).

Skills & Competencies

• Strategic oversight of stewarding operations.
• Inventory control and asset management.
• Equipment maintenance and facility management.
• Sanitation and food safety expertise.
• Cost management and operational efficiency.
• Team recruitment, training, and development.
• Health, safety, and regulatory compliance.
• Leadership and mentoring.
• Passion for hospitality and guest experience.
• Integrity and accountability.
• Teamwork and collaboration.