Change Manager & Training Lead (Temporary)

Role Overview

Change Manager & Training Lead (Temporary) at Aldar Education, based in the United Arab Emirates. This is a 6-month fixed-term delivery role focused on driving end-to-end change management and training delivery across Aldar Education's Digital Transformation portfolio.

Company Overview

Aldar Education is a family of world-class, child-centered, and innovative schools based in the UAE. Since its inception in 2007 with 250 students, the group has grown to more than 25 owned and managed premium and super-premium schools and academies in partnership with prestigious institutions including Rugby School, King's College Wimbledon, and Cranleigh. Aldar Education serves over 38,000 students through 5,000 educators from more than 100 nationalities, delivering world-class education across a broad range of curricula and learning pathways from nursery through K12. The group contributes to the UAE's vision for a sustainable, knowledge-based economy through premium education.

Role Purpose

To lead end-to-end change management and training delivery across Aldar Education's Digital Transformation portfolio, ensuring successful adoption of new digital platforms, operational processes, and user experiences across schools and HQ functions. The role drives business readiness, adoption, and sustained usage of new systems and ways of working.

Key Responsibilities

Change Management & Stakeholder Engagement

• Conduct stakeholder mapping across HQ and schools.
• Establish and manage school champion network.
• Build engagement plans for impacted audiences.
• Manage stakeholder expectations and readiness.
• Support leadership alignment and communication.
• Lead end-to-end change management across Aldar Education digital initiatives.

Communications Planning & Delivery

• Create role-based communications strategy.
• Develop multi-wave change communications.
• Produce awareness, education and reinforcement messaging.
• Create FAQs and guidance content.
• Support parent-facing communications for new platforms.
• Design and execute change and communications strategies.

Training Design & Delivery

• Design role-based training programmes.
• Deliver role-based training across schools and HQ.
• Create quick reference guides and user manuals.
• Develop instructional videos and digital content.
• Deliver webinars and in-person training sessions.
• Implement train-the-trainer model where required.
• Build LMS training content and learning pathways.

Adoption & Reinforcement

• Define adoption success metrics per initiative.
• Track usage and engagement.
• Deliver reinforcement campaigns post go-live.
• Support schools during transition periods.
• Provide reporting on adoption progress.
• Drive adoption and business readiness for new systems.
• Track adoption metrics and deliver reinforcement plans.

Programme Coordination & Content Creation

• Maintain change and training calendar.
• Align rollout with academic cycles.
• Coordinate training logistics across schools.
• Work with product and IT teams on readiness.
• Support go-live planning and hypercare.
• Coordinate change activities across multiple programme workstreams.
• Support go-live planning and post-implementation adoption.
• Develop short instructional videos.
• Create platform embedded guidance.
• Produce user walkthrough content.
• Build digital learning resources for staff.

Stakeholder Collaboration

• Work closely with product, operations, and school stakeholders.

Qualifications & Experience

• Bachelor's degree in Business, Education, Change Management, or related field.
• Change Management certification preferred (Prosci, APMG, or equivalent).
• Training or Learning Design certification desirable.
• 5+ years' experience in Change Management, Training, or Digital Transformation delivery.
• Experience delivering organisational change across multiple stakeholder groups.
• Experience designing and delivering training programmes.
• Experience supporting system implementations or digital transformation.
• Education sector experience preferred but not essential.

Skills & Competencies

• Strong change management methodology experience.
• Training design and facilitation expertise.
• Excellent stakeholder engagement skills.
• Strong communications and storytelling capability.
• Experience delivering webinars and in-person training.
• Experience building training content and guides.
• Ability to manage multiple initiatives simultaneously.
• Strong adoption tracking and reporting capability.
• Experience working with digital platforms and system rollouts.
• Excellent English language skills, written and oral.
• Work in a highly collaborative and effective manner.
• Ability to influence stakeholders at all levels.
• Strong organisational skills and attention to detail.
• Ability to operate independently in delivery role.
• Strategic thinking with hands-on delivery mindset.
• Commercial awareness and delivery focus.

Additional Information

• Contract type: 6-month fixed-term delivery role.
• Aldar Education offers an attractive remuneration package including medical cover, flights, housing, and free child school places.
• Professional development, coaching and training are emphasised.
• Successful candidates have access to a wide network of professionals and opportunities to lead and contribute to training others as well as developing themselves.
• Aldar Education is an equal opportunity employer, committed to a diverse and inclusive work environment.
• The company is mindful of its national development strategy and encourages UAE Nationals to apply.
• Aldar Education is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment.
• Offers of appointment are subject to satisfactory references and police clearance.