Chair of Department - Consultant ENT

Role Overview

Chair of Department – Consultant ENT at SEHA Clinics. This role provides strategic, clinical, and operational leadership for Otolaryngology (ENT) services across SEHA Clinics.

Role Purpose

The role ensures delivery of high-quality, patient-centered care while maintaining alignment with DOH, SEHA, and international healthcare standards. The Chair leads clinical governance, service development, workforce planning, and operational excellence while fostering a culture of safety, innovation, and multidisciplinary collaboration.

Key Responsibilities

Strategic Leadership

• Lead the Department in implementation of departmental and organizational strategic plans and ensure adherence to policies.
• Provide professional and clinical advice to the Chief Medical Officer related to ENT services.
• Represent the Department in corporate and management meetings.

Clinical Governance & Quality

• Oversee service quality, clinical outcomes, and continuous improvement initiatives.
• Lead performance management, peer review, and utilization review processes.
• Ensure accurate clinical documentation and adherence to best practices.
• Promote audit, clinical data collection, and quality improvement programs.
• Manage patient feedback, complaints, and service recovery initiatives.
• Promote patient satisfaction measurement and service improvement.

Compliance & Safety

• Support compliance with DOH, SEHA, and regulatory requirements.
• Ensure incident reporting and patient safety systems are maintained.
• Comply with occupational health, safety, infection control, and emergency policies.

Workforce & Recruitment

• Contribute to workforce planning and participate in recruitment and credentialing activities.
• Ensure effective communication with consultants and allied health staff.
• Lead performance management and peer review processes.

Operations & Finance

• Oversee departmental budgeting and financial performance.
• Delegate duties appropriately and undertake additional administrative responsibilities.

Clinical Practice

• Maintain active clinical practice within ENT including outpatient, inpatient, and procedural care.
• Lead multidisciplinary meetings and care coordination.

Qualifications & Experience

• Qualification from Tier 1 or Tier 2.
• Certified proof of yearly CME.