Caregiver

Role Overview

Caregiver at NMC Healthcare. This role delivers direct patient care and support under the supervision of Registered Nursing Staff in a clinical healthcare environment.

Role Purpose

To provide safe, timely, and compassionate patient care and assistance with activities of daily living, while monitoring patient conditions, maintaining a clean and safe environment, and supporting nursing staff in delivering quality healthcare services.

Key Responsibilities

Patient Care & Support

• Deliver patient care and service that is safe and timely under the direct supervision of Registered Nursing Staff.
• Assist patients with activities of daily living (ADLs), including bathing, grooming, toileting, and feeding, under the supervision of licensed nursing staff.
• Perform manual handling tasks, such as patient transfers and mobility, based on competency and experience.
• Provide assistive care to tracheostomized patients under the direction of a registered nurse, ensuring proper training and updated competencies.
• Monitor and promptly report any changes or concerns in patients' conditions to licensed nursing staff.
• Support the escort of patients within the clinical setting.

Patient Engagement & Quality of Life

• Engage in play activities with pediatric patients under the supervision and guidance of licensed nurses and therapists, where appropriate.
• Support patients during physical, occupational, or speech therapy sessions as directed by healthcare professionals.
• Participate in patients' social activities to enhance their quality of life.
• Communicate effectively with patients and their families, provide emotional support, and relay pertinent information to nursing staff.
• Assist patients and their families with housekeeping, laundry services, food preparation, and errands as needed.

Environment & Equipment Management

• Maintain cleanliness in patient rooms and ensure a safe environment conducive to recovery.
• Stock patient rooms with appropriate supplies and ensure medical equipment is cleaned and maintained as required.

Safety & Improvement

• Respond promptly to emergency situations and initiate assistance following established policies and procedures.
• Identify opportunities for improvement and escalate accordingly reflective of the chain of command.
• Contribute to performance improvement and continuous quality improvement initiatives within the healthcare setting.
• Perform other duties as may be assigned within scope and ability.

Qualifications & Experience

• Certification in Nursing Assistant (minimum 6-month course) or a Nursing graduate without a home country license.
• One year working experience in a healthcare environment.
• Valid American Heart Association Basic Life Support Provider qualification.
• Ability to communicate effectively in Arabic (desirable).

Skills & Competencies

• Clear and effective communication in English (spoken and written).
• Ability to work across departments when necessary.
• Patient and compassionate approach to care delivery.
• Physical capability to perform manual handling and mobility tasks.