Job description
Role Overview
CAFM Operator at Egis Group, based in Riyadh, Saudi Arabia. The role manages Computer-Aided Facility Management (CAFM) systems to ensure efficient facility operations, accurate data management, and optimal space utilization across the organization.
Company Overview
Egis is an international player active in architecture, consulting, construction engineering and mobility services, operating in 100 countries with 19,500 employees. In the Middle East, Egis operates across 8 countries with 3,500 employees, having delivered over 700 complex development projects. The Group is ranked among the top ten firms in the Middle East by Engineering News Record (ENR) and is committed to sustainable development and providing comprehensive engineering, consulting, and project management services.
Role Purpose
The CAFM Operator manages and operates Computer-Aided Facility Management systems to support daily facility operations, maintain accurate facility data, and optimize space utilization across the organization.
Key Responsibilities
System Operations
- Operate and maintain CAFM software systems to support daily facility management operations
- Assist in system upgrades, testing, and implementation of new CAFM features
- Support facility management team with data analysis and system troubleshooting
- Provide technical support and training to end users on CAFM system functionality
Data Management
- Input, update, and manage facility data including space allocations, asset information, and occupancy details
- Ensure data accuracy and integrity across all CAFM modules and databases
- Monitor and update asset registers, including equipment locations, specifications, and maintenance schedules
Reporting & Analysis
- Generate comprehensive reports and analytics on space utilization, maintenance activities, and facility performance
- Support facility management team with data analysis
Work Order & Maintenance Management
- Process and track work orders, maintenance requests, and service tickets through the CAFM system
- Experience with work order management and maintenance scheduling systems
Space Planning & Asset Management
- Coordinate space planning activities and maintain accurate floor plans and space inventories
- Monitor knowledge of space planning, asset management, and occupancy tracking processes
Compliance & Standards
- Maintain compliance with organizational standards and facility management best practices
Qualifications & Experience
- Proven experience operating CAFM software systems such as IBM TRIRIGA, Archibus, FM:Systems, or similar platforms
- Strong background in facility management operations and principles
- Experience with work order management and maintenance scheduling systems
- Knowledge of space planning, asset management, and occupancy tracking processes
- Previous experience in technical support or system administration roles preferred
Skills & Competencies
- Proficiency in data entry, database management, and data analysis techniques
- Advanced skills in Microsoft Office Suite, particularly Excel for data manipulation and reporting
- Experience in report generation and data visualization tools
- Strong analytical and problem-solving abilities with attention to detail
- Excellent organizational skills and ability to manage multiple tasks simultaneously
- Effective communication skills for coordinating with various departments and stakeholders
- Technical aptitude for learning new software applications and system updates
- Understanding of facility management standards and best practices
- Ability to work independently and prioritize tasks in a fast-paced environment