Business & Technical Solutions, Specialist

Role Overview

Business & Technical Solutions Specialist at Masterworks (SOOR subsidiary), based at Client Site.

Role Purpose

Act as a bridge between business and technology teams by supporting business analysis, solution design, integration, testing, and implementation activities.

Key Responsibilities

Business Analysis & Requirements

• Gather and document business and technical requirements.
• Conduct business process analysis and improvement assessments.
• Prepare business requirements documents (BRDs), functional specifications, process maps, and use cases.

Solution Design & Integration

• Support solution design and system integration activities.
• Maintain solution and integration documentation.

Testing & Implementation

• Support testing, troubleshooting, and issue resolution activities.
• Support change management and user adoption activities.

Stakeholder & Vendor Coordination

• Coordinate with stakeholders, vendors, and technical teams.

Qualifications & Experience

• Bachelor's degree in Information Technology, Computer Science, Information Systems, Business Administration, Engineering, or a related field.
• Minimum of 7 years of experience.