Business Development Support Specialist

Role Overview

Business Development Support Specialist at Jensen Hughes, based in Riyadh, Saudi Arabia. This role combines business development coordination, sales administration, CRM management, opportunity tracking, proposal coordination, client database management, reporting and commercial support.

Company Overview

Jensen Hughes is a worldwide network of experts renowned for leadership in fire protection engineering since 1939. Expertise extends across security and risk-based fields including accessibility consulting, risk analysis, process safety, forensic investigations, security risk consulting, emergency management and digital innovation. The organization has helped mitigate risks threatening lives, property and reputations for over 80 years through technology, expertise and industry-leading research. Jensen Hughes cultivates a connected culture through Global Employee Networks that support career development and provide forums for shared experiences.

Role Purpose

Support the KSA Business Development team in managing day-to-day sales, business development and commercial administration activities. Ensure business development activities are well coordinated, opportunities are effectively tracked, and client and sales information is maintained accurately and efficiently.

Key Responsibilities

Sales Administration & CRM Management

• Support the KSA Business Development team in managing day-to-day sales, business development and commercial administration activities.
• Maintain and regularly update the CRM, sales pipeline, opportunity tracker and client database, ensuring accurate and timely information.
• Prepare and maintain sales reports, forecasts, dashboards, client reports and management information.

Proposal & Tender Coordination

• Coordinate the end-to-end proposal, tender, RFQ, EOI and prequalification process, including timelines, documentation and internal inputs.
• Monitor business opportunities, project pipelines, tenders (Etimad, SAP Ariba, Oracle, etc.) and market developments to support identification of potential clients and new opportunities.
• Log new opportunities and track submission windows, clarifications, and deadlines.
• Initial Arabic translations of RFPs to support go/no-go decisions.

Market & Opportunity Development

• Collect market and tender intelligence.
• Gather and log signals, leads, and client news.

Stakeholder Coordination

• Coordinate with technical, commercial, finance and operations teams to ensure timely and effective response to client and business development requirements.
• Support client account management, including meeting coordination, presentations, follow-ups and maintaining records of client interactions.
• Handle Arabic-language correspondence and support Arabic client contact, including calls and written follow-up, alongside the business development team.

Client & Vendor Management

• Assist with client registrations, vendor onboarding, prequalification submissions and commercial documentation across KSA.
• Maintain the licenses, certificates, and registration documents in vendor portals, and flag renewals ahead of expiry.

Documentation & Content Management

• Maintain an organized library of company credentials, project profiles, CVs, presentations, case studies and proposal content.

General Business Support

• Provide general business administration and commercial support to the KSA leadership and Business Development team, ensuring efficient execution of sales processes and achievement of business growth objectives.

Qualifications & Experience

• Bachelor's degree in Business Administration, Marketing, Commerce, Management, Engineering or a related discipline.
• 5–7 years of relevant experience in business development support, sales administration, commercial administration or business coordination.
• Experience within an engineering consultancy, construction, infrastructure, professional services or technical services organization is preferred.
• Previous experience in the Saudi Arabian market, including familiarity with local clients, consultants, contractors, tendering processes and business practices, would be an advantage.

Skills & Competencies

• Strong understanding of sales administration, CRM management, opportunity tracking, proposal coordination and business development processes.
• Proficiency in Microsoft Office, particularly Excel and PowerPoint, with the ability to prepare professional reports, dashboards, presentations and management information.
• Familiarity with Etimad, SAP Ariba, Oracle and other client and government tender portals and processes.
• Strong organizational and administrative skills, with excellent attention to detail, accuracy and follow-through.
• Ability to manage multiple opportunities, proposals, deadlines and stakeholders effectively in a fast-paced consulting environment.
• Strong written and verbal English communication skills, with the ability to communicate professionally with clients, senior management and internal technical teams.
• Arabic communication skills are essential, particularly for client interaction and coordination within the Saudi market.
• Strong interpersonal, coordination and relationship-management skills, with a proactive and commercially focused approach to supporting business growth and client development.

Additional Information

Location & Eligibility

• Based in Saudi Arabia.

Why Join Jensen Hughes

• Work on exciting, challenging and at times groundbreaking designs and projects with market-leading clients whilst having the backing of a leading international firm.
• Continued support from the senior leadership team with a measured and flexible approach to carrying out day-to-day activities.
• Career advancement with an established framework clearly defining expectations and outlining opportunities for advancement.