Business Continuity Specialist - PayLink

Role Overview

Business Continuity Specialist at Salla. This role develops, implements, maintains, and tests Business Continuity Management (BCM) plans and operational resilience frameworks.

Company Overview

Salla operates in the FinTech and payment gateway sector, subject to regulatory oversight by the Saudi Central Bank (SAMA).

Role Purpose

Ensure the continuity of critical business services, minimize operational disruptions, and strengthen organizational resilience through comprehensive business continuity planning, risk assessment, and disaster recovery coordination across the organization.

Key Responsibilities

Business Continuity Management

• Develop, implement, review, and maintain Business Continuity Plans (BCP), policies, procedures, and recovery strategies.
• Establish and maintain operational resilience frameworks aligned with organizational objectives.

Business Impact Analysis

• Conduct Business Impact Assessments to identify critical business processes and dependencies.
• Define Recovery Time Objectives (RTO) and Recovery Point Objectives (RPO) for critical services.

Risk Assessment

• Identify, assess, and monitor operational risks and potential disruptions affecting critical business services.

Disaster Recovery Coordination

• Collaborate with IT teams to align Disaster Recovery Plans (DRP) with business continuity objectives and recovery requirements.

Testing & Exercises

• Plan, coordinate, and document business continuity exercises, tabletop simulations, and recovery testing activities.
• Review testing results to identify gaps and improvement opportunities.

Regulatory Compliance & Reporting

• Support compliance with Saudi Central Bank (SAMA) requirements, applicable regulatory frameworks, and internal business continuity policies.
• Track business continuity performance and prepare management reports.
• Recommend corrective actions based on performance gaps and audit findings.

Incident Response & Crisis Management

• Support incident response, crisis management, and business recovery activities during operational disruptions.

Stakeholder Coordination & Training

• Work with cross-functional teams, including IT, Operations, Risk, and Compliance, to maintain business continuity readiness.
• Deliver awareness and training activities across the organization.
• Coordinate across technical and business teams to ensure alignment.

Continuous Improvement

• Review testing results, incidents, and audit findings to improve business continuity processes and organizational resilience.

Qualifications & Experience

• Bachelor's degree in Risk Management, Business Administration, Information Systems, Cybersecurity, or a related field.
• Hands-on experience in Business Continuity Management (BCM), Business Continuity Planning (BCP), or Operational Resilience.
• Practical experience conducting Business Impact Analysis (BIA), Risk Assessments, and Business Continuity Testing.
• Understanding of Disaster Recovery Planning (DRP), Recovery Time Objectives (RTO), and Recovery Point Objectives (RPO).
• Familiarity with SAMA regulatory requirements related to business continuity and operational resilience is preferred.
• Experience in FinTech, banking, payment gateways, financial services, insurance, or other regulated industries is an advantage.

Skills & Competencies

• Strong analytical and problem-solving skills.
• Advanced documentation and reporting capabilities.
• Effective communication and stakeholder management skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Collaborative approach to cross-functional teamwork.