Business Analyst

Role Overview

Business Analyst at Land Mark. The role is responsible for production, validation, and analysis of business information to drive high-performing operations across retail and ecommerce channels.

Role Purpose

Own the production and validation of all business information for the company in a timely manner, using best practice to deliver high performance across structure, headcount, systems, processes, and benchmarking. Ensure business users receive relevant information in standard formats that support clear understanding, communication, and effective decision-making.

Key Responsibilities

Reporting & Analytics

• Produce accurate KPI and Management dashboard reports that satisfy the needs of business owners.
• Compile, summarize, and communicate KPIs to ensure they are agreed, communicated, and clearly understood by all stakeholders.
• Deliver business information reporting and ensure standard practices are adhered to.
• Provide all business users with relevant business information in a standard format that supports clear understanding, communication, and drives effective decision-making.

Revenue & Profitability

• Develop total knowledge of revenue streams, identifying initiatives to increase revenue potential and capitalize on different channels within the business, customers, and employees.
• Identify business opportunities that grow revenue and improve profit using all available information and benchmarking stores and channels.
• Identify revenue growth and profitability by ensuring a strong high volume, high profit balanced product mix.
• Provide business information and feedback to buyers on pricing and margin.

Operations & Strategy

• Work closely with the Retail and Ecommerce Team to set up an effective Sales operations management structure that drives efficiency and leverages all sales opportunities.
• Partner with Planning, Ecommerce, and Buying functions to coordinate business information and ensure the company is steered towards objectives and executes the commercial direction in an efficient and effective way.
• Conduct company performance analysis and identify proven solutions, standardize, and ensure best practice is used throughout the organization.
• Work closely with the Planning team on product performance, inventory holding, and inputs of product mark down management.
• Contribute to analyzing benefits, costs, and investments and develop business cases across retail functions.