Bus Driver

Role Overview

Bus Driver at NMC Healthcare. The role involves patient, doctor and staff pickup and drop services according to schedule and direction of Transport Incharge/Supervisor.

Role Purpose

Provide safe, reliable transportation for patients, doctors and staff members according to established schedules and organizational standards, while maintaining professional conduct and adherence to healthcare safety protocols.

Key Responsibilities

Transportation Services

• Drive patients, doctors and staff safely and slowly to pickup and drop-off destinations.
• Assist patients and visitors with directions and other enquiries as needed.
• Maintain a pleasant, friendly and professional demeanor with all patients, visitors, coworkers and clients.

Safety & Compliance

• Strictly adhere to organization's regulations and policies, especially those related to infection control, patient safety, EHSMS, HAAD, JCI and ISO.
• Comply with all Occupational Safety and Health (OSH) and infection control policies, standards and procedures.
• Work in accordance with documented OSH procedures and instructions and specific responsibilities.
• Be familiar with emergency and evacuation procedures.
• Notify OSH hazards, incidents and near misses and assist with preparation of risk assessments and incident reports.
• Comply with waste management procedures and policies.
• Use appropriate personal protective equipment and safety systems.

Training & Development

• Participate and contribute to all quality assurance activities of the service.
• Participate and contribute in scheduled in-service training programs, in-house activities and other training programs as requested.
• Attend applicable OSH/infection control training programs, mock drills and awareness programs.

Professional Conduct

• Exercise effective interpersonal skills in dealings with department staff, associates and management.
• Maintain confidentiality as per the agreement signed.
• Demonstrate the ability to listen to others in promoting effective communication.
• Develop thorough understanding of policies and procedures of the hospital and demonstrate respect for them.
• Support continuous quality improvement.

Schedule & General Duties

• Work evenings, nights, weekends and holidays according to the schedule compiled by the head of department.
• Carry out other duties when requested by the head of department.

Qualifications & Experience

• Minimum high school education.
• Three or more years driving experience.
• Valid UAE driving license.
• Driving history must show a good safety record.

Skills & Competencies

• Safe driving.
• Ability to read numbers and street signs in both English and Arabic.
• Average command of oral and written English; Arabic desirable but not mandatory.
• Effective interpersonal and communication skills.