Branch IT Leader

Role Overview

Branch IT Leader at moomoo. You will act as the IT Leader for an overseas branch, owning the local IT function end-to-end while serving as the primary IT liaison between China HQ and the subsidiary.

Role Purpose

Own the local IT function end-to-end — infrastructure, operations, security and compliance, asset management, and team leadership. Lead local IT strategy execution, build and develop a small IT team, ensure regulatory and information-security compliance, and drive global corporate IT standards adoption locally.

Key Responsibilities

Infrastructure & Operations

• Implement corporate IT standards, policies and security requirements, align local infrastructure with global IT architecture, and drive initiatives with regular reporting and remediation closure.
• Independently deliver IT infrastructure projects for offices and retail stores, including site survey, cabling planning, hardware deployment and system commissioning to complete full-cycle site rollout.
• Establish standardized PC endpoint framework, manage bulk deployment, ongoing support and troubleshooting of business applications.
• Maintain AV conferencing systems, access control, CCTV, IP telephony and multi-function printers.
• Administer DNS and DHCP network services, and independently resolve a wide range of network incidents.
• Administer core enterprise systems including AD, PBX, email platform, Citrix virtualization and Synology NAS.
• Develop technical documentation and operational SOPs to continuously standardize local IT workflows.

Asset & Vendor Management

• Manage full lifecycle of IT assets and software licenses: requirement gathering, procurement, inventory record, maintenance, periodic audit and asset retirement.
• Manage local vendors such as data centers whenever necessary.
• Liaise with external auditors and third-party vendors, and oversee service delivery quality.
• Define and govern local vendor strategy in alignment with HQ architecture and the branch business plan.

Compliance & Security

• Own the local IT compliance and security program: interpret regulatory requirements, implement and maintain information security controls, run risk assessments, vulnerability management and security awareness training.
• Act as the primary point of contact for local regulators, external auditors and internal compliance on all IT-related matters.
• Lead audit readiness, evidence collection and remediation tracking.

Stakeholder & Team Leadership

• Provide on-site support alongside HQ security and network teams.
• Provide regular updates to HQ and local management, including incident escalation details and resolution status.
• Lead, develop and grow the local IT team; define roles, set objectives, manage performance and build succession plans to sustain a capable SME-scale IT department.

Budget & Strategy

• Define and govern the local IT budget in alignment with HQ architecture and the branch business plan.

Qualifications & Experience

• Minimum 8 years of progressive IT infrastructure and operations experience.
• At least 3 years managing an IT team in an SME setting.
• Proven track record owning IT compliance and security programs, including audits, regulator liaison, and ISO 27001, SOC 2 or PCI DSS alignment.
• Demonstrated experience leading IT compliance and security programs in a regulated environment — audit coordination, regulator liaison, control implementation (ISO 27001, SOC 2, PCI DSS or equivalent), and incident response.
• Proven experience managing a small-to-medium enterprise (SME) IT department — team building, budgeting, vendor management, and aligning IT delivery with business objectives.
• Familiarity with data protection regulations (e.g. GDPR, PDPA) and securities or financial services regulatory expectations relevant to the local market.

Skills & Competencies

• Strong knowledge of PC hardware, Windows OS and macOS, application deployment and troubleshooting; proven experience in endpoint standardization.
• Strong understanding of TCP/IP, DHCP and DNS; capable of resolving common network issues independently.
• Practical experience in Windows Server, AD, email systems, PBX, virtualization and NAS administration.
• Able to develop IT implementation plans with strong hands-on skills to execute hardware installation and system deployment following corporate standards.
• Able to prioritize workload autonomously, proactively identify IT risks and operational issues and drive resolutions with full ownership of outcomes.
• Solid project coordination skills to break down tasks, track progress and anticipate risks.
• Business-fluent English for stakeholder communication and technical documentation writing.
• Comfortable working across time zones and multicultural teams.

Additional Information

• MCSE, Microsoft 365 Certified, Azure Administrator or equivalent certifications are preferred.
• Knowledge in DRP/BCP operations is an added advantage.
• Experience liaising with local regulators is an added advantage.
• Candidates with direct experience working in a securities company or investment bank are preferred.