Bell Attendant

Role Overview

Bell Attendant at Hyatt, location as determined by individual property assignment.

Role Purpose

Deliver exceptional guest services by providing courteous, efficient baggage handling and logistical support that enhances the arrival and departure experience at Hyatt properties.

Key Responsibilities

Guest Services & Baggage Handling

• Greet guests upon arrival with courtesy and professionalism.
• Handle, transport, and store guest baggage safely and efficiently.
• Assist guests with luggage to and from rooms, vehicles, and public areas.
• Respond promptly to guest requests and inquiries.

Facility Support

• Maintain cleanliness and organization of bell desk and baggage storage areas.
• Monitor and report maintenance issues or safety concerns to management.

Communication & Coordination

• Communicate effectively with front desk, housekeeping, and other departments.
• Coordinate timing of baggage delivery with guest check-in and checkout schedules.

Additional Duties

• Perform other duties as assigned by management.

Additional Information

• Position requires standing for extended periods and lifting/carrying luggage and guest items regularly.
• Must be available to work varied shifts, including evenings, weekends, and holidays as required by property operations.